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Rampton Baseley - Balham & Tooting

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I would not hesitate to recommend Rampton Baseley, and would happily use their services again. Henry was a fantastic help throughout the process and ensured everything ran smoothly from start to finish. Ben was also on hand to help, and overall our purchase felt worryingly easy with these two at the helm. Beyond professionalism and constant communication, the personal touch from Rampton Baseley made for a great experience. Thanks for making our dream home a reality.

5.00 /5

Very efficient, and responsive, with good knowledge of the local area. Handled negotiations well. Would recommend!

5.00 /5

Excellent service. Nice people!

5.00 /5

Huge thanks to Ben & Henry at Rampton Baseley for excellent service throughout our purchase. They were great to work with and everything went smoothly! I would definitely recommend Rampton Baseley !

5.00 /5

We have just completed on our first property in Tooting and can't thank Henry and Ben enough for all their help getting it over the line. It wasn't the most straightforward of purchases but they were always at the end of the phone and happy to help in any way they could to make the process less stressful for us. Thanks again!

4.00 /5

Thanks to John Lacey for all his help with the sale of my flat in Tooting Bec, much appreciated. he was very helpful.

Reply from agent

Hi Nick, Thank you very much leaving John such a lovely review. One quick question : we do always aim to go above and beyond – is there anything else we could have done to achieve 5 stars? Many thanks and best wishes Rampton Baseley

4.00 /5

A challenging sale, but John Lacey came in at the end and really drove it over the line to get to completion in a difficult market

Reply from agent

Hello Mark. Thank you for taking the time to leave a review.We have passed your comments on to John who was also grateful. Best wishes for the future, Rampton baseley.

4.00 /5

Ben Rymer and Henry Wood of Rampton Baseley acted for the vendor in the purchase of our flat in Tooting. There were a number of tactful negotiations with the vendor and these were carried out with speed, fairness and skill. All in all Rampton Baseley were very helpful Thank you

1.00 /5

Unprofessional service John Lacey attended my property late for a valuation and mentioned he had mistaken it for another property in my road. He was unable to provide a valuation on the day and despite agreeing to follow up the next day, no response was received. My property is a well-presented home on the Heaver Estate. While it may not be a multi-million-pound house, it clearly wasn’t of interest to this agent. The attitude came across as arrogant and dismissive. Plenty of estate agents in Balham are professional and responsive and are keen to market my property, and I will be instructing one of them instead. Based on this experience, I would not recommend Rampton Basely.

Reply from agent

We’re sorry to read about your experience. John was unfortunately 8-minutes late having been caught in another meeting and naturally apologised. Following your appointment on the Friday, which John felt was very positive, he sent his valuation over on Saturday afternoon. He then followed up on the Sunday and again on the Thursday but was unable to get hold of you. We pride ourselves on our excellent customer service and response time and would be very glad to talk to you again to reassure you of our good track record of successful sales and customer experience on the Heaver Estate. Many thanks, Charlotte

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255 Balham High Road, Balham, SW17 7BE, UK, SW17

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