I would give -5 stars if I could. When we moved in, there was rotten rubbish all over the drive, slugs in the kitchen and none of the fuses were working. If I listed all of the laughable situations we were put into by this joke of an agency, this review would be a novella. The house was perpetually damp, it took them months to give us dehumidifiers- our clothes were literally going mouldy in the cupboards. We had to hassle them to get anything fixed around the house - sometimes there would be waiting times of weeks. The amount of money we paid for the living conditions provided is outrageous. And now we've moved out months ago, they are still refusing to give back hundreds from the deposit despite the appalling state of the house when we moved in, and the fact we left it extremely clean. Total scammers. Avoid!