It was a pleasure dealing with RMA this week, especially our property manager, Farhan. Our tenants reported a few maintenance issues which, in my experience with other agencies, usually take a long time to resolve. To our surprise, Farhan dealt with everything so promptly and efficiently that I felt compelled to leave a five-star review. Huge thanks to the RMA team for the fantastic service!
I'm quite surprised by the negative reviews as my experience so far has been nothing short of excellent (moved into their property recently). Emily, who is responsible for this property, is very friendly, responds to questions and requests immediately, and is super helpful in general. Quite a few things were not ideal and they got addressed right away. In fact, things got fixed of which I wasn't even aware that they were broken. So far, I'm super happy with RMA!
I’ve noticed a few negative reviews here, but based on my personal experience over the past three years, they don’t reflect the level of service I’ve received. In many cases, concerns seem to arise from deposit deductions due to damages, which is a standard and fair process followed by most letting agencies. From my side, everything has always been handled with complete transparency and professionalism. There are no hidden charges, and all terms are clearly explained from the beginning. As long as expectations are met, the process is smooth and straightforward.
I highly recommend this property rental service to both students and working professionals in the Oxford area. Having stayed with them for the past three years, I can confidently say they have been consistently outstanding in every aspect. What truly sets them apart is their efficiency and reliability—any issues are handled promptly, usually within 48 hours, which gives great peace of mind. The entire process, from move-in to move-out, is completely transparent. There are no hidden fees, no unexpected charges, and everything is clearly communicated from the start. A special mention goes to Hasan, the Operations Manager, and Robin, who have both been incredibly helpful, professional, and approachable throughout my stay. Their dedication to customer satisfaction really makes a difference and creates a stress-free living experience. It’s rare to find a property service that maintains such high standards consistently. I’ve had a smooth, hassle-free experience over the years, and I wouldn’t hesitate to continue with them. I’m already looking forward to booking with them again next year. Highly recommended to anyone looking for a trustworthy, efficient, and transparent rental service in Oxford!
extremely professional people, Kate went the extra mile and we couldn't be happier with the service. I definitely recommend.
Having never rented a property before, Meghan was very helpful and pro active throughout the whole process and explained everything clearly. I would definitley recommend Michael Anthony if you are looking to rent a property. Thank you :)
I’ve had the pleasure of renting a property through RMA Properties for the past two years, and the experience has been consistently positive from start to finish. Their level of service has been professional, responsive, and genuinely supportive throughout my tenancy. Any queries or maintenance requests were handled efficiently and with clear communication, which made a real difference in day-to-day living. It’s evident that they take both tenant satisfaction and property standards seriously, striking a great balance between the two. What has stood out most is the trust they build with their tenants. I’ve always felt that they operate with transparency and integrity, which is not something you come across everywhere in the rental market. They’ve left a strong, lasting impression on me as a reliable and well-managed agency. I wouldn’t hesitate to recommend RMA Properties to anyone looking for a smooth and trustworthy renting experience.
Had a brilliant two years with RMA Properties. The whole team is great, but a special shout-out to Robin and Hassan for their fantastic support during our stay. They were always professional, friendly, and quick to resolve any issues. Easily the best property management experience we’ve had!
This review reflects solely my personal experience with RMA Properties. I found the checkout process to be smooth and efficient, making the overall experience straightforward and hassle-free. I would also like to commend Emily Knight for her prompt communication and professional support throughout, which was greatly appreciated.
Rma are a reliable company and are willing to bend over backwards to help in and way possible. To make your stay absolutely prefect in every way. Many thanks to all the staff.
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54 Kingsbury Square, Aylesbury, Buckinghamshire, HP20 2JE, South East, UK, HP20
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