I had a pleasure as a buyer to work with Elenas Betevas, one of sales negotiator. It was nothing short but a pleasure working with him. He had listened to what i needed and wanted, and using that knowledge picked best properties for me to view instead of attempting to shift deadstock. Everything was done very quickly and professionally. While he did his best to sell properties i never felt "pressured" and everything including chasing details i had asked for was chased almost immediately. If you are looking to work with this estate agency, ask for Elenas you wont be disappointed. His clearly driven and has work ethic you wish every estate agent you meet had.