Mortimers Clitheroe are great. Accrington are useless. Never reply to online viewing requests. Don't anwser the phone. Requested to view over 3 times as no anwser or reply called Clitheroe. Infor.ed rigbt away Requests stopped the weekend after viewing requests made. Absolute joke.
Reply from Mortimers: Hi Sam,
I appreciate you taking the time to speak to me the other day to expand on your recent experience. Clearly we have failed to meet the high standard of customer service we strive for and one again I would like to apologise for this.
Kind regards,
Matt Willcock,
Branch Manager – Mortimers, Accrington.
