Wow! How refreshing to get an estate agent that does what they say they're going to do. In particular Waol who has handled both my sale and purchase in a professional yet friendly manner. Nothing was too much trouble for her and she kept me updated throughout. Although I dealt with Waol, everyone in the Accrington branch was knowledgeable and helpful and knew exactly where the sale and purchase was at whenever I phoned. I would have no hesitation in recommending Mortimer's and would definitely use them again (hopefully I won't be moving for a good while though).