We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
Reply from agent

Thanks for the review!

5.00 /5

I continue to have a great experience with the company as a whole and the staff. I couldn't recommend them more! The staff are professional and helpful. Thank you to Jess Reynolds who assisted me today with a query and resolved it for me the same day.

Reply from agent

Thank you for the review! We are delighted to have heard about your recent experience with the team at Seraph and glad you have found everyone so helpful and in particular with Jess. Thanks again!

5.00 /5

In my experience, the blocks manager responsible for the estate that I live on (Adventurers Quay) has been extremely helpful and thorough in his role.

Reply from agent

Thank you for the review and comments regarding the management of your development. We are glad to hear the site is running smoothly! Thank you.

5.00 /5

Gianni Arrighi was the block manager for Cambria House in Newport for nearly two years. During that time I found him to be friendly, professional and very efficient. Through his conscientious efforts he has made many improvements to the development which of course has benefited all who own and live in the flats. On occasions he has gone above and beyond the call of duty to help me and others. Gianni has provided 5* customer service.

Reply from agent

Thank you for the review! It is lovely to hear of the service you have been receiving and that you have seen great improvements since we took over managing the site. We will make sure Gianni sees your comments and we look forward to continuing to work with you on the site. Thank You!

5.00 /5

Having just recently moved into my flat and faced with a few issues, I reached out to Chrystalla.Chrystalla was immensely helpful and diligent in ensuring I got the necessary repairs needed as fast as possible and would email me with updates! Really appreciate her support!

Reply from agent

Thank you for your review! We are delighted to hear that Chrystalla managed to sort any issues swiftly for you. We pride ourselves on communication and efficiency and glad to see she supported you with this. Thanks.

5.00 /5

Gianni has been a great block manager for Westonia house he is so efficient and gives owners regular updates.

Reply from agent

Thank you for your review!

5.00 /5

We cannot praise Gianni Arrigi highly enough. He is professional, courteous and goes out of his way to ensure that City Vizion in Newport is kept to a high standard. His responses to issues have been timely and appropriate. The attention to detail that Gianni exhibits has exceeded expectations. We would be very disappointed to lose Gianni in his role as property manager.

Reply from agent

Thank you for taking the time to review us. We are delighted to hear of the service you have been receiving. We always aim to achieve timely response rates to our clients and we are pleased to hear these are being fulfilled. Thanks again for the review and recommendation and we look forward to continue working with you and the residents at City Vizion.

5.00 /5
Reply from agent

Thank you for the review!

5.00 /5

I have seraph managing my freehold in Cardiff. Joe Bartlett is my building manager and is has been fantastic for the freeholder and the lease.

Reply from agent

Thank you for the review, we are pleased to hear of the 5* management service you are receiving from Joe!

5.00 /5

Adventurers Quay with a mix of houses and many apartments needs an superior management company with a range of good capabilities. These will include informed and effective support to the residents serving as the board of directors; a ready supply of information and advice to all residents both of a routine kind and in emergencies ; the regular production of a newsletter to keep residents up to date with news about both the buildings and their maintenance , and the AQ community. In my experience as AQ resident and board member for over 12 years, with Seraph's relatively recent appointment and through its active and available block manager James Davies, AQ is now really benefitting from a 5 star service relating to the above.

Reply from agent

Thank you for taking the time to review our services John. We are so pleased to hear your feedback and how well Seraph are managing the development for you. We are glad you find the monthly newsletters useful and that all communication is effective, and the work that our Block Manager, James does for the site. We look forward to continuing our service for many years. Thanks again for the recommendation.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available