We use cookies to give you the best online experience. By using our website you agree to our use of cookies in accordance with our cookie policy & you agree to the site's terms & condition

Seraph Property Management

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I was v grateful to the team at Seraph Management especially Nicola Smith and one of the directors who helped me solve a worrying problem . Indeed I was reassured by them and after they looked into the matter my mind and worries were put to rest . Many Thanks . Babs ALandlord of apartment in Landmark Place.

Reply from agent

Thank you for the 5* review and after reading the comments we can see why! We are so pleased to hear how Nicola has been helping you, thats what we are here for! Thank you.

5.00 /5

I am looking to purchase a property in a block of flats managed by Serpah and Nicola went out of her way to provide me with extra information on the building that the estate agent didn't know which has proved extremely helpful

Reply from agent

Thank you for your review and we are glad to hear you have found Nicola so helpful when purchasing an apartment. Good luck with the house purchase!

5.00 /5

I was a resident in landmark place, and as I was moving houses and stressed with luggage and furniture, I had an emergency last minute call to attend work. Ms Nicola Smith was a great help, answered my calls in the weekend, and arranged for my luggage to be collected from the concierge as I won’t be available to hand them in myself!!! Very professional, extremely helpful, and empathic and understanding beyond words!! Thank you for making a stressful event stress free! I would give 10 stars if I could!

Reply from agent

We have loved reading your review, thank you for taking the time to post! Its great to see how Nicola went above and beyond to help you on a weekend and we are glad to hear it took the stress out of moving! We wish you all the best.

5.00 /5

I know Gianni from his previous role managing the property where I live (rented, and then bought). He is unfailingly helpful and thoughtful, and continues to offer sage advise in his new role. I was investigating the issues around physical accessibility to building areas that have steps, and asked Gianni. He responded immediately with a lot of generous detail, showing knowledge of all the subtleties and practicalities that residents might face with various of the options. This is typical of my experience with Gianni - getting issues addressed quickly, and without bureaucracy. Gianni went above and beyond in his support of us as residents here, and I know that many others in the estate also hold him and his work in similar high regard.

Reply from agent

Thank you for the glowing review, Gianni will be pleased to have received this! We are delighted to hear of his first class customer service and knowledge in his field. Thank You.

5.00 /5

The service I have received from Gianni Arrighi has been absolutely excellent - he has simply stepped beyond anything expected while establishing the management support for our RTM company. He has responded to my every inquiry in a remarkably timely manner. Well done.

Reply from agent

Thank you for the review! We are delighted to hear of the first class service you have recieved from Gianni whilst setting up the management of the block. We hope to continue this service throughout your management. Thank you!

5.00 /5

We are looked after by Nicola at our development. She is very quick to solve any problems we have and is always professional and friendly.

Reply from agent

Thank you for the 5* review, we are so pleased to hear about the service you are receiving from Nicola in the block management team. Thank You!

5.00 /5

What a difference Nicola has made. She inherited a load of issues from previous colleagues but has worked her way through them. She is tenacious and professional and we can’t speak highly enough of her

Reply from agent

Thank you for the review! We are delighted to hear of the service you have recieved from Nicola, we look forward to continuing this high level of service going forwards. Thanks

5.00 /5

I would just like record that Gianni has has made a big difference at City Vizion. He has taken a real interest in the development and the benefits can be seen by all. He has used his calming manner to deal with problems and tried to make himself known, and available, to leaseholders and tenants alike. He has good communication skills and provides excellent reporting to the directors. He has put in place action plans and regularly updates progress. He creates a good working relationship with the contractors and consequently their work is better and more accurate. I am pleased that Gianni is on board

Reply from agent

Thank you for taking the time to review us. We are pleased to hear of the excellent service you are recieving from Seraph and in particular by Gianni. We understand the importance of strong communication and regular reporting when managing a development so its great to hear everything is being looked after so well by Gianni. Thank you.

5.00 /5

If you need a team of professional, friendly and expert people to manage your property look no further than Seraph Property Management. I was blown away by their knowledge and expertise. Working with the various teams - both at the properties themselves as well as in the office - highlighted how much they care about what they do, that they treat each property in a bespoke way for the best results.

Reply from agent

Thank you for the review, it was lovely to read your comments about the team! At Seraph we take pride in what we do and we're so pleased to hear this was shown during your time in the office with us. Thanks again!

5.00 /5

I have had the pleasure of having a working / business relationship with Andrew Southgate for over 5 years. Andrew is a highly diligent property inspector. And has been at the forefront of using the TIM app / software to complete inspections.

Reply from agent

Thank you for your review. We are so pleased to hear you have had a really good long-standing relationship with Andrew over the years. Using innovative software as part of our services is important to us as we aim to provide the best possible service. Thanks again for your comments.

Contact details
Sales Phone:

02921 671444

Lettings Phone:

02921 671444

Opening hours

Unknown

Address

1 St. Martin's Row, Albany Road, Cardiff, CF24 3RP, UK

About

Seraph Property Management are specialists in residential and block management as well as many aspects of domestic and commercial property maintenance. We adopt a personal approach to managing a property and ask about the individual’s goals as well as thinking about the property over the course of its lifetime. Our clients range from individuals with one property through to letting agents that wish to outsource their management as well as freeholders, leaseholders, developers and receivers of rent. We also work with other management companies to take care of their maintenance and facilities management. Our core management team are based in Cardiff, from here they will co-ordinate all aspects of property management including compliance, finance, health and safety and customer liaison. They support our Site Agents or Housing Officers who will visit our portfolio regularly and ensure the properties are being kept to the expected standard, or visit when an issue is raised. They are based in the area relating to your block along with trusted contractors for emergencies and general day-to-day work.

Our team

No team information available

No memberships information available

No marketing information available

No awards information available

No memberships information available

No marketing information available

No awards information available