I have only positive things to say about Gianni from Seraph who manages the block where I live. I have gone to him with several problems and he is always incredibly helpful in solving these or will ensure the problem is passed onto someone more suitable e.g. an engineer/handyman. He actively follows up issues and you can tell he really cares about the residents in the properties he manages and wants to do the best he can. The wider Seraph team have also been great when the block has had issues with water supply. Many thanks to Seraph and especially Gianni. Recommend them both highly!

Seraph are fantastic! Excellent communication and staff are very friendly and understanding, particularly block manager Dan Guttery. Highly recommend!

I would just like record that Gianni has has made a big difference at City Vizion. He has taken a real interest in the development and the benefits can be seen by all. He has used his calming manner to deal with problems and tried to make himself known, and available, to leaseholders and tenants alike. He has good communication skills and provides excellent reporting to the directors. He has put in place action plans and regularly updates progress. He creates a good working relationship with the contractors and consequently their work is better and more accurate. I am pleased that Gianni is on board

I’ve had several dealings with Seraph from the perspective of being a leaseholder of a property managed by Seraph. They have been prompt and clear. In particular, Joe has been extremely helpful and professional- answering a lot of questions in great detail, going above and beyond to seek additional information to clarify things as well as putting an extra mile in to ensure work done to the shared areas is scheduled in the best timescales and at a fair cost (in some instances no cost), which is much appreciated.

Gianni manages the block which we live in and we’ve found him to be very responsive and engaged with any issues we’ve encountered. He’s also very proactive in keeping us updated and in finding resolutions. It’s very clear that he really cares and wants to do a great job and it’s much appreciated!

Gianni responded to my query very fast and with in no time. He resolved the issue and updated me immediately. So good and heart warming to have a management team who care and look after the customers. Thank you very much :)

Since taking over as our block manager, Nicola at Seraph has been fantastic! Incredibly responsive and proactive, she’s always willing go the extra mile to make sure any problems are quickly resolved, and the owners feel supported. Very grateful to have her!

Nicola is an excellent ambassador for your company; courteous and efficient at all times.

Have always had a very positive interaction with the Seraph Team. They always respond very quickly and find Solutions. I find them very Knowledgeable with regards to Building/Property Management and are very experienced in Legislation, Tenancy Laws. Joe has been superb in assisting me recently with a few issues that had arose within the Property. Seraph have moral values, are Professional, Reliable and I would not hesitate in recommending their Services.

I can say for all the Directors that we are very, very happy to have Gianni and Seraph managing our block. As our PM he provides an excellent, responsive service, and above all cares about the job he does. We don’t have to chase on any issues, and he pro-actively takes responsibility for all aspects of the block that need addressing. He provides us with information, updates and ideas on a regular basis. He has also established good relationships with other leaseholder and tenant’s, making the service more personal to them. Additionally, Seraph seem to have a good back office and processes and have managed the handover from our previous PM well.