Dissapointed at my experience because of the many positive reviews about EweMove available. I tried to get into contact about a rental property they had available multiple times through the week. Got in contact with their main office for a viewing, where I was told Claire would call me back as Johnathan who was managing the property was on leave. I never ended up getting the call back, so when I called the York branch directly (also note it's quite unclear which phone number is for what) Claire picked up and told me I would have to wait until Monday, as she is only covering for emergencies. I wait until Monday and call again (ended up at the main calls centre again) and they told me they would notify Johnathan I had called. Then the website updates to now say the property has been let. I have still not been contacted a single time by any of the staff throughout the period. It would have been nice to have at least been told there was never actually any possibility (or at least minimal) of the property being available to me instead of just wasting my time. Tldr: impossible to get in contact with, no communication between staff/branches, staff let you waste time instead of just notifying they have found a tenant already ThanksNegativeResponsiveness, Quality, Professionalism
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First Floor, Kensington House Westminster Place, York, YO26 6RW, Yorkshire and The Humber, UK, YO26
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