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EweMove Yeovil

A selection of reviews/testimonials by highest rating
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1.00 /5

today I visited the business with my sister Enquiry for a 2-bed house, the first agent was very nice, the other agent was very rude, because when she told us that the landlord did not want to rent to families with children I was a bit annoyed saying that the girls are 17 and 12 so they are no longer small kids ... the so-called LADY stood up threateningly with a very poor attitude, interrupting me and saying "can I talk, can I talk, let me talk?" muttering that the house is too small because the young girl will be adult one day so the house will be too small… First of all, you don't treat customers in that way...And then sorry but I have to decide if the house is small or not. Anyway forget about the house I do not understand if they treat all customers like this or if she has allowed herself to treat us like this because we are not English. very poor customer service, we will never come back again ... I do not want to generalize but it has happened many times to see real estate agents who feel who knows who with the stench under their nose who treat customers with disdain. really disgustedNegativeQuality, Professionalism, Value

Reply from agent

Hello Ivana, We're very sorry to hear that your experience with other agents has not been good. Having discussed this with the team it may be that there has been some misunderstanding in the translation? Re the small 2 bedroom home you were enquiring on, the landlord has been very specific and feels a family of 4 would not be appropriate. My colleague was trying to make this point to manage your expectation and avoid you going through the application process, only to be disappointed. My colleagues also explained that if we had 3 bedroom properties available then we would be more than happy to present an application from you to the landlord for their consideration. We have many properties under management and are completely transparent with our landlords and tenants in the way we process applications. We have no prejudice at all, many of our tenants come from different countries. We wish you well in your continued seach for your new home. Thanks, Paul, Anita, Nicky, Yasmin and Lara.

Contact details
Sales Phone:

01935 350 350

Sales Email:

Yeovil@EweMove.com

Lettings Phone:

01935 479 300

Lettings Email:

Yeovil@EweMove.com

Opening hours
Monday-Friday: 08:30 - 17:30 Saturday: 09:00 - 14:00
Address

The Old Wool Shop, Church Street, Church Street, Yeovil, Somerset, BA20 1HE, Somerset, UK, BA20

About

Hi, we're Anita and Paul, the Branch Directors for EweMove Yeovil. Lovely to meet you... Let us introduce ourselves, we both came from retail management backgrounds. Anita spent 20 years travelling the world to make sure a well know high-street clothing retailer sourced and manufactured their garments ethically. Paul spent 20 years project managing major projects for a company that many people visit on bank holiday weekends. We've always had a passion for property and when the opportunity came along for us to build our own property business, which had the added benefit of being able to put down roots in the area, it was something we could not pass up. We started in Jan' 2015 and have grown from initially working at home to building a managed property portfolio with our high street office in Yeovil and a team of people to support and help grow our business. Enough about us, tell us about you!

Our team

Anita Light

Paul Gammage

Kelly Hall

Bronte Chase

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure