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EweMove Yeovil

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1.00 /5

This review is for Ewemove in Yeovil, Somerset. I currently am a guarantor for my daughter who rents a flat beneath one of Ewemove’s tenants. For months she has been complaining (along with other tenants in the block) about their tenant who plays unacceptably loud music all day and all night. He has been reported to the council yet Ewemove have done little about it. They say they have spoken to him and he denies doing it even though there is video evidence. From our experience with Ewemove in Yeovil, they seem happy to let flats out but don’t seem to care about other tenants when there are complaints. This situation has affected my daughter’s mental health with constant noise torture until 3am which Ewemove have disregarded. *Update to your response below. Please do not belittle the situation by implying that the complaint about your tenant only comes from one person. It is multiple tenants. According to her letting agent, they themselves have received and heard of more complaints (one of which is from someone that does not even live in a flat close to your tenant) and many of the neighbours have shared with each other that they too have made complaints. If this has not filtered through to you it is no wonder if they feel it will fall on to deaf ears, which is how it feels. I understand that there is a due process, but please do not underestimate the amount of harm and unhappiness your tenant is causing. This is people’s lives we are talking about and how would you feel having to live below a tenant who plays extraordinary and unacceptably high levels of music and shouting into the small hours, every day?

Reply from agent

EweMove always takes seriously any complaint made by neighbours of our tenanted properties. In this case we know your daughter is working actively and closely with the Council to ensure any actions taken are appropriate and within the law. As you would expect, we are bound to follow due process. This case is made a little more complicated as the flat is in a larger block of flats, but noise complaints have only been received from just one of many neighbours. We will continue to work with your daughter's letting agent to find an amicable and lasting resolution.

Contact details
Sales Phone:

01935 350 350

Sales Email:

Yeovil@EweMove.com

Lettings Phone:

01935 479 300

Lettings Email:

Yeovil@EweMove.com

Opening hours
Monday-Friday: 08:30 - 17:30 Saturday: 09:00 - 14:00
Address

The Old Wool Shop, Church Street, Church Street, Yeovil, Somerset, BA20 1HE, Somerset, UK, BA20

About

Hi, we're Anita and Paul, the Branch Directors for EweMove Yeovil. Lovely to meet you... Let us introduce ourselves, we both came from retail management backgrounds. Anita spent 20 years travelling the world to make sure a well know high-street clothing retailer sourced and manufactured their garments ethically. Paul spent 20 years project managing major projects for a company that many people visit on bank holiday weekends. We've always had a passion for property and when the opportunity came along for us to build our own property business, which had the added benefit of being able to put down roots in the area, it was something we could not pass up. We started in Jan' 2015 and have grown from initially working at home to building a managed property portfolio with our high street office in Yeovil and a team of people to support and help grow our business. Enough about us, tell us about you!

Our team

Anita Light

Paul Gammage

Kelly Hall

Bronte Chase

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Email / E-shot
Floor Plan
For Sale / To Let Board
Professional Photos
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure