As a landlord I used Briscombe and found the start of my service to be good. They found good tenants. Unfortunately on the end of the tenancy we have had a lot of problems. This includes Briscombe’s team advising us not to do an end of inventory check. From there the customer service got confrontational and it has taken over 3 months to get back deposits. As a landlord I would not recommend using Briscombe.