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Mark Buchanan Property Group - Powered by eXp

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
13.06.2022

I would without doubt recommend Mark Buchanan to anyone thinking of selling their home. Mark and Julie do everything they can to take the stress out of selling. They are always contactable, were very professional from start to finish and have a great understanding of the local market. Mark and Jack do a 5* job of making your home look it's very best while still giving a true real life representation. After a few bumps in the road selling our home we can't thank them enough for all the extra effot and chasing up they did for us. Much appreciated!

Reply from agent

Thanks Ross. It wasn’t quite so simple towards the end but we got there. Good luck in the search for your new home 🙂

5.00 /5
09.06.2022

We would highly recommend Mark, Julie and boys to anyone, from start to finish they were always available and at the other end of the phone when we needed them. They were very professional and sold our house fast, they kept us updated when needed and helped with any enquiries. You’ll find no other estate agent that is able to get your property looking the way Mark and Jack do when taking the pictures and videos, they’re amazing 👏🏻 When moving in, Mark delivered us a hamper which was so nice of him! Absolute 5 ⭐️ customer service all around. Thank you all for everything, from us all at no.43!

5.00 /5

We appointed Mark to sell property, we had inherited due to a bereavement, as he very empathetic to the situation. Even though the property needed some updating he was complimentary about the property, pointing out the good points as well as the potential it had. He understands the market place and advertising techniques and as a consequence we believe we got the best price for the property. We don't live near the property so Mark had to take on full responsibility for showing people around. He was quick to answer any questions and we were kept fully informed of all developments promptly. We unreservedly recommend Mark Buchanan as an estate agent.

Reply from agent

Thank you so much for taking the time to leave some lovely feedback, Susan. I really appreciate it. I understand how difficult it is to sell a property under those circumstances and I hope I was able to relieve some of the stress for you. Kind regards Mark

5.00 /5

Couldn't fault anything at all. From viewing the property, putting in a bid to completion Mark was excellent. Communication was superb, any questions we had for the vendor or Mark were answered quickly. Definitely recommend using Mark, if you want a less stressful house buying process.

Reply from agent

Thank you Doug. I'm pleased that I was able to help you to buy your new home :)

5.00 /5

From start to finish Mark proved why he's the best estate agent in West Cumbria - our house sold within days of going on the market and with the outstanding pictures and super valuation it's not hard to see why. He was knowledgeable about his industry, contactable at any time and always on the ball. Mark and Julie kept us up to speed with everything and made life so much easier for us in selling our home and made it look effortless in the process - but it was clear that they both put a lot of hard work and dedication into their business and the result is a first class, 5 star service from good, local folk! One of their rivals commented to me 'you know he's more expensive' which I felt incredibly unprofessional. Mark's fees were representative of the above and beyond service he provides - we were extremely happy with him and would recommend to all moving house - there's definitely a new sheriff in town and that is Mark Buchanan!

Reply from agent

Aw thank you so much Leigh. We do work really hard and it's great when it's appreciated and we get a great result. I hope that you're all getting settled into your new home 🙂

5.00 /5
20.05.2022

Mark was brilliant throughout. He was professional and efficient in getting our property sold. The images / 3D house tour and description detail about our property was so eye catching to buyers. He was friendly and reliable throughout this made the experience of selling our property feel a lot less stressful. He made the effort to come and drop us off a hamper once the completion had gone through which shows he goes the extra mile for his customers. Thank you again! ✨🎉☺️

Reply from agent

Thank you so much Melissa. I’m so pleased that I was able to help you both to move on with your next step on the property ladder 😊

5.00 /5
16.05.2022

Can't recommend Mark, Julie and Jack enough! Mark and Julie did an excellent job of organising the viewings and speaking to potential buyers to save us all the hassle, all we did was sit back and they did the running around. Being an independent agent you get a personal service and the ability to get in touch at any time with questions or updates. And also a big thank you to Jack, he did an absolutely amazing job of the 360 tour and stitching together the virtual tour which we felt sold the house the most. He's a credit to both Mark and Julie and will go far with his skills! keep up the good work.

5.00 /5

I recently bought our property in Whitehaven and I got in contact with the best ever estate agent. He was highly professional and super helpful. He was provided excellent communicating with the sellers, their solicitors and my solicitors. He is always at hand by phone or email. It made the difficult process go very smooth. And on the day of collecting my keys I was also given a welcome new house presentation box. I would highly recommend to get his expert advice when you are going to sell your house.

Reply from agent

Thank you so much Emanuel. It was a pleasure to help you buy your home.

5.00 /5

I would highly recommend Mark Buchanan Estate Agent. Mark,his team made the whole process of selling my house easy and stress free for us from start to finish. It was great to receive a friendly,local,but highly professional service. Comms was excellent and we were kept informed of developments along the selling journey. Personal service and attention to detail far outweighs that of estate agents we have used in the past, both locally and national. Many thanks. Mark and Team

Reply from agent

Thank you Grahame. It was great to be able to help you sell your home, and get such a good price. I hope that you both get settled into you new house, when it's ready :)

5.00 /5

If you want to sell your house, look no further than Mark Buchanan. My house was on the market for a few years and despite trying numerous estate agents, it wasnt selling. I was reluctant to sell in the first place but my house no longer met my requirements. When I became frustrated with what I considered a fair asking price not being met, the first thing other estate agents suggested was dropping the price. There seemed to be a lack of interest in actually selling my house or finding out feedback from viewers. When I approached Mark, immediately he told me that my house was worth every penny of my valuation. He was interested and motivated to help me sell. The presentation of the house was magnificent, he used videos, photos and 3D imagery of the highest quality. His website is professional and engaging and as soon as I saw my property listed on his website, I felt optimistic it would sell. Within the first week I had 3 viewings and 1 offer. Mark did the viewings for me. His feedback was detailed and I felt he had a personal interest in seeing the property sell rather than just showing people round. During the selling process Mark was on hand every step of the way. He explained the process in a clear and concise manner and any hiccup he was always no further than a phone call away. His professionalism shone through and he really is the best person you could ask for. We would give Mark the highest recommendation and will definitely be going back to him when the need arises.

Reply from agent

Thank you Michelle. It was an absolute pleasure to sell your home. I'm pleased that I was able to help 🙂

Contact details
Sales Phone:

07886 486026

Lettings Phone:

07886 486026

Lettings Email:

mark.buchanan@exp.uk.com

Opening hours

Unknown

Address

33 Banklands, Workington, CA14 3EU , UK, CA14

About me... I'm Mark Buchanan, husband to Julie and dad to our three boys, Jack, Bailey and Morgan. Born and raised in Cumbria, I have spent most of my life living in Workington and have worked across the entire county. I first started working in property in 2012 dealing with lettings in social housing before moving on to residential sales and lettings. Since then, I have valued and sold hundreds of properties across West Cumbria and Carlisle, working for both excellent local independent agents and also the largest estate agency name in the UK, Purplebricks, where I amassed over 100 5* Feefo and Trustpilot reviews from happy customers. Over the past few years I've appeared on numerous episodes of Homes Under The Hammer, covering properties from Beckermet through to Carlisle. When we opened our doors in 2020, we never wanted to be the biggest agent, but to provide the best marketing and the best service to our clients. The same is still true today, which is why we receive such amazing feedback from our clients, with well in excess of 150 5-star reviews. Whether you're buying or selling a home, it can often be a stressful process. Our aim is to try and relieve some of that stress by offering a personal service outside of the usual office hours of 9-5. That's why we're available to our clients 7 days a week, on a more personal, 1-2-1 basis. All of our personal property experts are highly experienced and have the same passion to provide an outstanding level of service to you. By providing brilliant marketing and utilising social media, we help to get the best possible price for a property and in the shortest time.

Our team

Mark Buchanan

Property Ombudsman Sales
rightmove
Zoopla
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Floor Plan
For Sale / To Let Board
360 Photography
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate