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Northwood - Wolverhampton

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Northwood - Wolverhampton

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)

1.00 /5

Absolutely shocking company AVOID, they have taken 800 pounds of my daughters deposit even though evidence was provided on the itinerary of the state of the property, 285 to redecorate, 280 cleaning and more totally unprofessional director thought it was acceptable to let a funeral procession leave the property when the landlady didn't even ask the tenant WRONG please use a reputable letting agent not theseNegativeResponsiveness, Quality, Professionalism, Value

review by di reynolds

Reply from agent

Hi Di, Thank you for your review. As you are already aware, your daughter’s deposit is held by the TDS and is currently undergoing adjudication. Millennium Properties have not taken her money and any funds that we receive from the TDS will be transferred to the Landlord. We would only claim against a deposit on a Landlord’s instruction, which is then transferred to the Landlord in full. The Tenant can either agree with or dispute a claim, as you have done. Millennium Properties does not benefit in any way from a claim against a Tenant’s deposit. As for the funeral procession, this is an extremely sensitive and delicate issue, suffice to say the Director or anyone at Millennium Properties were not involved in the proceedings or the arrangements. This matter is already being dealt with by the Director, who you have also been dealing with. Once again, thank you for your review. It is only through reviews such as yours that we have an opportunity to improve. Kind regards, TJ (Lettings)

1.00 /5

Tried to give them business did not want to know after a week of first correspondence called a few times still no response very bad customer service went elsewhere sorted in 24hrsNegativeQuality, Professionalism

review by gary bartlett

1.00 /5

Very easy communication in the beginning when you're supposed to pay all fees. Later on landlady dealt with us, difficult person, always looked down on us. Never felt at home at the property. They include 2 months viewings in advance of moving out, don't respect tenants privacy by scheduling 2 to 4 viewings a week! We had whole families coming in! There should be person limit, 4-5 people is too many. Landlady refused references to me as I'm foreign but she gave it to my partner who is English. She had a nerve to have a go at me at my home when I complained that she's scheduling too many viewings and we can't enjoy our right to privacy. Still didn't get all deposit back (since September)as she's not responding to queries. Property was left immaculate, except wear and tear which is normal. I think landlords should be checked too, not only tenants!

review by Natalia K

Reply from agent

Hi Natalia, we have just read your review on our website and are sorry to hear you had a few issues at the end of your tenancy, as this appears to be a let only service your landlord had, the review does not seem to be directed at us and more towards your landlord, however, we would be more than happy to be of any assistance to you should you require it. Millennium Properties.

1.00 /5

As a landlord, I paid Millennium full management fees. It later transpired that the tenant had considerable debt including rent arrears at another property at the start of his tenancy with me and that financial checks had not been done. When the tenant left the apartment, it turned out that that an ongoing water leak had caused substantial damage. Millennium had been paid to conduct regular inspections which were not carried out so that they had not drawn attention to the leak and other additional damages.NegativeQuality, Professionalism

review by ATW