Had a recent issue with my home that I rent through millenium properties and I have to say I was super impressed with the speed and efficiency in which it was dealt with. Pleasant, helpful staff that are easily reached by either phone or email. Thanks to Millenium and the landlord my issue was dealt with quickly and efficiently. 👍 …

So many good things to say about this company, but best of all is the friendly and professional approach which I receive from anyone I speak with. Every time I speak with to a member of the team my day is better for it! Would highly recommend!

Excellent

Extremely Disappointed with Millennium Letting Agency and Lack of Action from TJ I have to say, Millennium Letting Agency has been incredibly disappointing—there’s no polite way to express it. Fortunately, I’m not relying on them to manage my own rental properties. The situation I’m facing is deeply concerning, and it’s clear TJ is not treating it with the seriousness it deserves. The fence separating my garden from the neighbouring property is in a severe state of disrepair. I doubt it will survive another winter. To make matters worse, the neighbours now have two dogs that are regularly left in the garden. There are significant gaps under the fence, and it wouldn’t take much for them to get through. The condition of the fence is deteriorating daily, and it has reached a point where we can no longer use our garden safely—especially with young children. This is simply unacceptable. The responsibility for maintaining the fence lies with the landlord next door, not the tenants. Millennium is the managing agent and therefore has a duty to address this issue. The tenants have reportedly raised the issue multiple times with Millennium, yet the agency denies this—something I find quite questionable. When I initially spoke to TJ on Thursday, May 1st, he expressed concern—particularly due to the risk posed to our children if the dogs entered our garden—and asked me to send photos so the matter could be addressed. That was nearly three weeks ago. Since then, I’ve had several follow-ups with TJ, but he’s continually offered excuses. More recently, he asked me to put everything in writing, as if this were a new issue. Why has it taken over two weeks to make that request? We are dealing with dogs that are not suitable to be around children, and yet the potential danger this poses is being ignored. If something were to happen, the consequences could be serious—and TJ may ultimately bear responsibility. It’s incredibly disheartening that I’ve had to escalate this to a public review just to be taken seriously. Shame on you, TJ.

They are about as useful as a chocolate teapot. My husband and myself rented a property from Northwood while our own property was being renovated. During our stay the flat above had a leak which caused a short circuit in our kitchen. Northwood swiftly recognised the issue but that is where the service stopped. This happened in November 2024 and it is now March 2025 and we have been without a light, working fire alarm and Lino in the kitchen. There are stains all over the walls and carpet and a smell of damp we cannot get rid of. They fail to provide any updates and expect us the tenants to deal with the insurance company. They have completely ignored my many emails only replying days later with a pathetic response detailing that it is all down to the insurance company. That they have done their best, if this is their best I would hate to see them at their worst. They were very quick however to tell us not paying rent is not an option. Abysmal service and we will be glad to see the back of our apartment and Northwood. They offered no compensation, constantly passing the buck to the landlord or the insurance company. Apparently agents have no power which is utterly ridiculous and unacceptable. Would never recommend them to anyone.