Tristan Lee at Prospects helped me in letting my property in Lower Earley, Reading. It was a real pleasure to work with Tristan as he is very Customer Orientated, listens, is polite and friendly and delivered the results. He arranged the viewings whilst tactfully and diplomatically dealing with the tenants vacating the property and in a short time secured new tenants to the property. During the entire process, Tristan kept me updated. Tristan came across as very well organised and disciplined. I really enjoyed my experience dealing with him and would recommend him to anyone.
We just completed an exhaustive search for a 4 bedroom family home in Wokingham and dealt with almost every realtor in town. Tristan at Prospect stood out as one of the hardest working and most diligent agents I met. VERY impressed!
Prospect was an outstanding help! After being told that our rented house was being sold and time was of the essence to find a new home for my family of 5, Tristan was the one who made that happen. Dealing with roughly 5 different agencies, Tristan was the only one who checked in at least once a week during my search (and more when he had properties to offer). He made the experience feel personable, which I feel is quite important during a time of uncomfortable change.
Prospect Estate Agents have provided my partner and I with EXCEPTIONAL CUSTOMER SERVICE. This has allowed us to relocate to the Wokingham Area hassle free. Our viewing with the estate agent, Chase Jacobs, was faultless. Chase proved to be an excellent communicator prior to and during the viewing, very honest, friendly, and very knowledgeable of the property and the surrounding area. The referencing and contract process was straight forward, and help was always available at every step of way. We moved in during a Bank Holiday Weekend. The check in process and inventory was completed thoroughly, informatively, and professionally, despite this being an extremely busy period for the Estate Agents. Note that all documents at this stage are promptly provided to the tenant(s) electronically (emailed) for your own personal records. Prior to moving into the property, all of the requested alterations had been made, including redecorating several rooms. Since moving in, we have discover very minor issues including a few of the interior doors not closing smoothly. However, this has not been an issue as the Property Manager (Gemma Worrall) arranged for the appropriate contractors to visit the property within 48 hours of being informed of the very minor issues. Therefore, I also praise the efficiency of the Property Management services that Prospect offer.
Tristran has been helping us in the research of our ideal home. He took our challenge on board straight away unlike other estate agents in Wokingham. We have 2 dogs and finding a house that would consider pets it's not the easiest thing. He was very patient and professional with us and managed to find a very good sized property as we wanted. He promptly informed us of new properties that became available on the market. Would highly recommend his services. Cristina
I have rented my property through prospect for almost 4 years now. From the landlord point of view I can definitely recommend their services. Gemma has been absolutely fantastic from the beginning, any small problems we've encountered she has resolved professionally and efficiently. More recently Chase helped with the most recent rental. He was pro active and hard working, very pleased with the service level. Very professional and a great team.
Excellent service. Maintained good contract throughout the process of finding the right apartment and were more than helpful when securing the property we wanted. Really lovely and helpful team.
I have dealt with Prospect Estate Agency for the last 2 1/2 years and have always been impressed by the customer service I have received. Gemma Worral has always responded very quickly with an issues that have come up. Gemma has actually been amazing a total professional yet with a very caring and emphatic persona. Thank you Prospect and thank you Gemma 😊
Prospect were by far the best letting agent I dealt with, they responded to queries quickly, had flexible appointments & the whole process was dealt with quickly & professionally. Harry in particular was a great contact, keeping me up to date of progress.
I have a property in wokingham. I retired in August 2015 and moved to Cyprus. Harry at wokingham office managed my property let very successfully. He sorted out lots of viewing and problems with 2 tenants agreeing to rent and then pulling out the day before. Finally finding a very good tenant who moved in agreeing a 12 month contract.he has now paid 4 month's rent ontime. As a overseas landlord my property management is in safe hands with Harry and his team. Thank you everyone in wokingham office . A word of special thanks to Sarah as well. Highly recommend professional team
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12 -14 Broad Street, Wokingham, RG40 1AB, Wokingham, RG40 1AB, UK, RG40