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Curchods Woking

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

Dear Steve, Thank you for your review, I am of course sorry that your experience did not meet your expectations but happy of course that we managed to exchanged contracts earlier this month. With a view to providing the best possible service, I am always keen to hear of feedback good bad or indifferent and wondered whether you would have a few moments to discuss this? Please let me know of a suitable time and I will call you. Kind regards

1.00 /5

PUSHY agent, Using aggressive tactics to persuade buyers to make offers well beyond the asking price, whilst dodging important questions about the property. We asked them to find out certain things about the property from the vendor and they never called back - says it all. Makes us wonder about the state of the properties they choose. Who knows, we clearly will never find out because they don't call back. Unprofessional service and they only pursue buyers they THINK have money, so makes us wonder if they do pass on all offers? Curchods to explain themselves. No doubt they'll respond below with 'you are not on our system' excuses excuses.

Reply from agent

Dear Lara Thank you for your feedback, I am sorry that we were seemingly unable to answer your enquiry and that your experiences fell short of your expectations. I wondered whether you would be happy to discuss this in a little more detail either by phone or my personal email lee-murphy@curchods.com. Alternatively our doors are now open to the public once again and I would be happy to meet you here in the office where hopefully I might be able to answer any questions and alleviate any concerns. I look forward to hearing from you soon and wish you the very best with your property search. Kind regards Lee Murphy - Partner

1.00 /5

Called Curchods Woking as they had a property for sale. They told me the property had sold and I left my details with them if something similar came back up. 2 weeks later the same property i queried about was back on the market and i was not informed. I would not use them again just for this reason, and i recall they were more interested in if i had a house to sell to purchase the house i queried about, as i said i was in no chain i believe that's why contact was not made. Terrible!! Be aware

Reply from agent

Thank you for your feedback. In the pursuit of great customer experiences we are always keen to hear of all feedback good bad or indifferent. I am sorry your personal experiences did not meet your expectations. While I do not know the specifics, I can say that if you were a registered buyer, you would have received an email the moment the property came re-available. You may also be interested to know that almost half of our recent sales have been to unencumbered buyers, with the questions relating to your position simply due diligence. If you would like to discuss this with me personally do feel free to do so - I would very much like the opportunity to improve your perception of Curchods and more importantly assist with your house purchase! Kind regards Lee Murphy - Partner

1.00 /5

Hate is too strong a word. The web site was too much effort to navigate around. One star awarded not because I hate but for trying.

Reply from agent

Dear Alfred I am sorry you experienced some difficulty with the website. Interestingly we did win Best UK Estate Agency Website in 2019 at the International Property Awards, but appreciate that it is difficult to please all the people all the time! Kind regards Lee Murphy - Partner

1.00 /5
02.07.2020

Had an interaction with Scott Carson and Alkesh Majevadia at the Kingston Branch of Curchods and was disgusted that they are using COVID -19 as a basis to obtain confidential information and screen buyers. They insisted that they were acting in the interest of the Vendors and refused to arrange an appointment to view 29 Avenue Road KT 1 unless I provide details of the deposit amount I would be putting down and mortgage provider. When informed that insisting a person provide such Confidential Information to make an appointment was potentially a breach of the GDPR Regulations they went on to try and justify their actions by saying that it was for safety reasons! People have died from this Pandemic and key workers have put their lives at risk daily to save people regardless of their economic status! COVID 19 is not a screening opportunity for estate agents nor is it a money making opportunity! Nobody would put themselves in a position to ask for an appointment to view a property at these trying times if they were not serious buyers. Further if anyone came to view a property they are in just as much risk as the next person and a first viewing does not translate into an immediate offer! So the reasons that you are seeking this information from buyers is potentially unlawful and a breach of their privacy but more importantly is disgusting and self serving, Next time you turn up for an appointment at the doctors perhaps they should request your financial capability/status to pay for medical assistance before treating you - just to keep doctors safe and to make sure you are not wasting their time given the pressures of COVID 19!

Reply from agent

We are in the middle of a public health emergency. We must make sure that we do not present any unnecessary risks to our clients by conducting physical viewings in their homes, who we are not absolutely certain are in a position to go ahead with the pu…See more

1.00 /5
20.06.2020

I was looking to rent a house in either Walton-on-thames or Weybridge area and sent them two enquiries about two properties, plus I called them twice and they said they will get back to me but never did. What a shame Danny and Lewis from Walton-on-Thames agency.

Reply from agent

Hi Antonietta, we're sorry to read your negative review. Our Walton Lettings team are one of the very best so we will look into this to see what happened. If you can DM us your phone number or email address we will ask the manager to contact you. Kind regards, Rachel

1.00 /5
02.10.2018

Nothing, we had the rudest most obnoxious estate agent show us (I say show us but he stood down stairs huffing and puffing because we were 10min late, with all the temp traffic lights and road closures) told us he had 6min... 6min to show us a £800,000 house, even though we were massively interested we wouldn’t deal with this company again lol absolute joke.

1.00 /5
08.08.2018

Very unhappy with the deal.Everything perfect to enter, can not have a complaint in our payments and as neighbors, but when we left the house, surprise, I know they were left with half of the deposit for things that were already wrong and for leaving some new furniture, thinking we were doing all right. In summary very well to enter, but to go out we deal with a person that we do not know and does not really know how the house was, knowing the agent with whom we hired the entrance the poor state and little cleaning of the house.We feel cheated !!!

Reply from agent

If agent Kat is honest, she knows that our only requirement to enter was to paint the house, which was not done, it is true that we did not say anything trusting that it would be taken into account, because no, they took our money for painting walls ..…See more

1.00 /5
15.08.2016

Gazumping is alive and well when you buy with Curchods!!

Reply from agent

Hi Kirsty Rumble the vendors then decided to go down the route of wanting to do best and final offers to make it fair to all interested parties. We put the offers (including yours) forward to the vendors in a completely neutral way and they unfortunat…See more

Contact details
Sales Phone:

01483776644

Lettings Phone:

01483776644

Opening hours

Unknown

Address

Bridge House, Goldsworth Road, Woking, Surrey, GU21 6JT, South East, UK, GU21

Curchods Woking is a leading estate agency offering expert property sales services in Woking and the surrounding areas. Located at Bridge House on Goldsworth Road, the office is staffed by a highly experienced team dedicated to delivering a first-class customer experience. Whether you’re looking to buy or sell, Curchods Woking provides professional guidance, in-depth local knowledge, and award-winning marketing to ensure a smooth and successful transaction. The team at Curchods Woking has an excellent track record in selling a wide range of properties, from stylish town-center apartments to large family homes in sought-after locations. Their expertise, combined with a proactive approach, ensures that every client receives tailored advice and support throughout the buying or selling process. As part of the wider Curchods network, the Woking office benefits from strong regional connections, a large database of buyers, and extensive online and offline marketing to maximize property exposure. The office is open Monday to Saturday, with flexible appointment options available. Our Woking office is also home to our Woking lettings branch, run by Lettings Manager, Alex Bassett-Romo.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available