Dreadful experience and a warning to any homeowner looking to sell. Joined in August 2020 to try and sell my property and had a good feeling with the manager I met at the time. Unfortunately the majority of viewings in 2020 had one issue or another and buyers were not properly checked prior to showing them in the flat about what is it they were looking for. Then the entire staff changed due to issues as I was later informed and it went from bad to worse - misplaced house keys, typo after typo on email correspondences from the new manager and then had the nerve to request a 28 notice to ‘leave’ despite the contractual part expiring 2 months earlier. Sadly even the regional manager was dishonest when complaints were raised as the property was still advertised despite being reassured it would come off the market earlier than that notice period that was dragged out. If your prepared to sell cheaply, then maybe this is the right company and branch for a sale as that was the only ‘expert’ guidance I was given when they couldn’t ‘sell’ to potential buyers - but then not a single member of the team came to discuss the property with me, the owner prior to showing anyone around.NegativeQuality, Professionalism, Value
Unknown
38 Commercial Way, Woking, Surrey, GU21 6JN, South East, UK, GU21
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