This is a review to express how genuinely impressed I’ve been with my recent contact with Shana, maintenance manager at Northwood Wirral. I own a property neighbouring one she manages and we share a yard wall which required a rebuild. Being honest, I was expecting push-back due to the cost of the work. However, following initial email contact, I spoke to Shana by phone and found her to be very much on side, responsive and helpful. She promptly approved a builder quote and confirmed willingness to complete the job ASAP and share costs 50/50. With the job complete, I was unsure when the balance would be paid. Assuringly, it was transferred the same day. From this experience I cannot recommend Shana highly enough – thanks!
Reply from Northwood - Wirral: Thank you so much for your great feedback. We really do appreaciate it.
This has been passed onto Shana, and she is glad she could be of help and made everything run smoothly.
Have a great week!
Wirral Office
