Keen, knowledgeable and works hard to understand your individual property needs.

Tom is one of the best agents we've come across. He is polite, considered and always trying to establish what it is that you are really after. He is also extremely efficient at getting in contact when suitable properties emerge and in organising viewings as well as just checking that he's on the right lines with what he's coming up with, If you're looking for a place in Winchester, Tom's the person to find it.

Proactive and helpful

Throughout the frustrations I experienced during my flat purchase in Winchester, I found Jo Goddard to be extremely helpful and encouraging, calling me regularly to update me on progress. Her unfailing good spirits and helpful advice helped me conquer my feelings of despair when I was faced with frequent hold-ups. I have no hesitation in recommending Jo for her knowledgeability, patience and encouragement. I wish her every success.

Everything you hope for from an estate agent..

Charlotte showed us around two houses in one afternoon and we commented afterwards that she was the perfect estate agent. We found her to be efficient and helpful, considerate and thoughtful, patient, pleasant to deal with, as well as knowledgeable and informative about the properties.

Willis mortgage

We were introduced to Simon by Charters and cannot thank him enough for making our move happen. We had previously been to other mortgage brokers who could not make our move work but Simon trawled through the market and found us solutions that worked for us. He provided us with excellent service, finding exactly the right product to suit our circumstances and making the whole process stress free. We would thoroughly recommend him to anyone.

Dealing with a person who cares

Committed, hard working, funny, caring, diligent. Nony took the time to understand our situation and what it is we are looking for and then she always delivered. Every interaction with her is professional and fun. She remembers the finest details of our situation and search requirements and most importantly saves our time by only putting in front of us interesting options.

Highly professional and a pleasure to work with

From my background as a business owner and Director I recognise and appreciate the two key factors for successful people and businesses. Marketing and Customer Service. Nony excels at both working hard at keeping me informed and updated on my property search and ensuring that she understood my requirements and striving to meet them. A consummate professional and a joy to work with.

Nony, a professional, very enthusiastic, breath of fresh air in the world of Estate Agencies

With our dream house on the Isle of Wight in mind, we turned to Charters for their advice and marketing skills, well recognised in Winchester, to help us achieve our sale. Oliver did an excellent job valuing our property for sale realistically and convincingly talking my husband through to a price we could work with in order to achieve a swift but well priced sale. Charters have so far lived up to their reputation, swinging into action professionally to produce fabulous photos, accurate floor plans and a glossy brochure. We almost asked ourselves why we were moving. Nony has been amazing, quickly sending us a relevant selection of prospective purchasers and then negotiating with the family who's offer we have accepted. Her telephone manner is great, so cheerful whatever the time of day or information she's imparting. Her 'wheeling and dealing' have been a real bonus as she helped both sides towards an outcome that pleased everyone. Thank you Nony, you work incredibly long hours, always seem to be in the office and obviously love your job. Now Charters have to move onto the next stage of our sale, chasing solicitors etc which I'm confident they will do with professionalism as always. Watch this space!

Jas,Lisa and the team have been excellent throughout the process

Jas, Lisa and all the team at charters have been professional, extremely courteous and helpful throughout the whole renting process. They took a very difficult situation and turned it into an easy and pain free experience. The way Jas and the charters team have treated my wife and I has been fantastic and I will use their services again when I next move home. I would very much doubt I could find a better service Thank you all so much

Jo has always been good at keeping us updated with the purchase of our house. She has always been professional and friendly throughout the process. Many thanks.

Jas is an outstanding agent.

Jas is truly a caring and understanding professional agent. She really gave a personal service. Her help and care went beyond my expectations and I would recommend her to everyone. Her knowledge of the properties and swift expertise was also very good. If ever I was looking for an agent again I would wholeheartedly think of her first. My greatest thanks.