Especially for female Asian foreigners, avoid humiliation and harassment here. I was very happy I finally found the house I like within my budget, on top of that, I had a day off the next day and I had time to view the house to fulfil my living plan. Ross White was the one who answered the phone, he questioned my financial details, which made me feel uncomfortable to disclose my privacy to a stranger who I had never met before. So I told him I was fixable and I was able to manage it. Unfortunately my answer wasn’t the script he liked to hear. He yelled on the phone with rage “I DON’T WANT SOMEONE WASTE MY TIME TO JUST VIEW THE HOUSE!!”, then he carried on yelling on the phone and repeated the questions “SO, WHAT IS IT!???”. I felt offended and shocked, my heart was plumbing and I was shaking. I felt I got forced to give up my privacy to exchange a chance to view my dream house. After I answered him, he repeated the questions and needed me to answer again. I felt unsafe to disclose my details again in public, but he made me learn that if I didn’t follow his words then I would get shouted at and I wouldn’t get a viewing appointment slot from him. Then Ross said he was arranging the booking on Saturday (which was 5 days later), he would call me and let me know my slot to view the house once he was done. So, after all the hustle, I couldn’t get my viewing on the next day during my day off. I told him I wouldn’t pick up strange numbers and asked him what numbers he would call me, so I won’t miss the call. Ross told me it’s the same 020 numbers I called. I didn’t save the numbers, I needed to beg few times for the complete phone numbers. I requested another agent to deal with me, but Ross said he was the one responsible for the house I like. The next day he didn’t call me back, so I called Ellis & Co again for the viewing appointment again. Ross said he remembered me, he was still working on his Saturday appointment and would let me know later. The 1st time I called to arrange my viewing appointment was on Monday, then I called again on Tuesday. Today is Friday and the Saturday viewing appointment is tomorrow, but I still haven’t heard anything. I feel the estate agent decided I don’t deserve to view the house through his power, because I failed to pass the phone interview in an Asian female tone of voice with accent.