When looking for a flat, I had stopped by several letting agents and I had also received phone calls and e-mails. Luckily, I dropped by Ellis and Co after seeing an apartment listed in their window. Throughout the process, Ross White was informative, humorous and accommodating. He was especially helpful in explaining all the parts of the contract and the banking requirements, which were very different from other places where I have lived. Ross had tremendous persistence and patience when I was dealing with complicated banking procedures until the transactions went through. I highly recommend using Ross for your next property search.