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Cooke & Co

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
03.07.2015

Unfortunately the experience of this estate agents is poor. Today we had prearranged to view a property in Shiremoor. We duly turned up at the appointed time only to be told by the current owner that they've accepted a bid this very day. Which is all good and well buy for the slight problem of not being informed by the estate agent that this had been done. Having dealt with agents in the in both capacity of selling and buying property we were always kept up to date on anything that happened as with today's incident. We phone the agents to find out why this has happened without any call to update us only to be palmed off with some lame excuse and say the person was out when clearly it was the person we dealt with at the start. You would think in today's society that a businesses would be more diligent in dealing with prospective customers that to just do that. Surley courtesy and politeness is the hallmark of any company and not to be dumped once you've got your commission. This is bad and does not bode well as company to me and that of my friends that will be sharing this. All you have needed to do was phone up tell us of the situation and that would be that. But no!!.

Contact details
Sales Phone:

0191 251 0011

Sales Email:

sales@cooke-and.co.uk

Lettings Phone:

0191 251 0011

Lettings Email:

sales@cooke-and.co.uk

Opening hours
Monday-Friday: 09:00 - 17:30 Saturday: 09:00 - 16:00
Address

55 Park View, Whitley Bay, NE26 2TP, UK

Original Coastal Specialist We are hugely passionate about the coast and decided long ago to focus our business on providing the very best service to the people of the area. As a consequence our family run Agency, established in 1992, has grown to be the largest single office Estate & Letting Agents at the North Tyneside Coast. Our passion for the area is only surpassed by our passion for exceptional service. We know that by achieving the best possible results for our clients, they will return to us and recommend us to their families and friends. Given the majority of our business comes by these routes, it’s clear that the philosophy works. In order to give the best possible service we continually invest in our staff, all of whom are highly qualified and attend regular and on going training from industry leaders in best practice including: the Guild of Professional Estate Agents and the National Association of Estate Agents. All of our valuers are licensed, accredited members of the National Association of Estate Agents and we are also members of the the Guild of Professional Estate Agents and the Property Ombudsman Scheme. Our excellence in our chosen area has been recognised by the Relocation Agent Network, the largest relocation company in the world with hundreds of partners across the country, who have selected us to represent their interests on the North Tyneside Coast.

Our team

Helen Little

Guild of Professional Estate Agents
National Association of Estate Agents
Relocation Agent Network

No marketing information available

No awards information available

No marketing information available

No awards information available