Review as a tenant and based on ending a tenancy. Start of my tenancy was with a different letting agents which was then switched to Curchods mid tenancy. Please note I tried to be as helpful and courteous of a tenant as possible, happily let them take photos and measurements for advertising. Always left the property clean and tidy. Even left the property to allow for viewings whenever they wanted, as I knew staying in the property can sometimes be awkward. Even helped explain certain aspects of the property. Hoped to be treated in a similar way at end of my tenancy. Unfortunately not. Was charged an extortionate rate for minor things. -Was charged for cleaning, which is fair if it was needed, but when I asked for a receipt, they could not provide one because they didn't actually get a cleaner in. Was told the charge was for "compensation". Note we actually had the property professionally cleaned. -Was also charged for damages. Which I considered fair wear and tear, 1 was a low level scuff mark, barely visible, no wall or paint damage but was 8+cm long and 2 small stain lines on a window sill, 0.5-1cm in length and no more than 2mm in width. Again they didn't actually carry out any work/repairs, so clearly wasn't a big deal. Just charged me for "compensation". Tried to briefly challenge, they couldn't care less and fobbed me off. I didn't want a long drawn out process to dispute further, just took the hit. I had left properties in much worse states in the past and got all my deposit back. They clearly just want to try and keep as much of your deposit as possible. Been renting 10+ years and this is of course my own personal experience. If you disagree with my opinion then please disregard this review.

Gazumping is alive and well when you buy with Curchods!!