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Northwood - West Norwood

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5
Reply from agent

We have no record of this user ever having interacted with our company. This is a false review.

1.00 /5

I called about a property earlier in the day the guy that called me back was so rude and put the phone down on me not once but twice. I wasn't home so I couldn't look up what house I was calling about as I have been looking with not just this agency's but others and different areas. Thanks but I'll take my business else where!

1.00 /5

By all means buy or rent through this agent, but DO NOT sell or let your property through them, goodness me we gave them access to a local property to their office and they valued it about £30k less than what we sold it for only 3 months after they valued it, and also asked them to give a valuation on renting it as well at the same time as they visited it for a potential sale the rental valuation they gave us was £200.00 pcm less than the other 4 local agents who valued it for both, makes you wonder if theres investors waiting behind the door ? 06/06 Responded to your email. 07/06 Reponed to your email, final response.

1.00 /5

Communication was just poor; nobody could be bothered to reply to emails in a timely manner so the viewing could be arranged earlier than it was. Arrived at viewing and after waiting, we called and were told an email had been sent that the property had gone- 9 minutes before the viewing time. Obviously we were en route. Nobody had called because all of a sudden our "phone number on the system was wrong". Utter nonsense. Wasted morning and very disappointed.

Reply from agent

We called you multiple times on the phone number you submitted online. Not sure what else we could do.

Contact details
Sales Phone:

02082999999

Lettings Phone:

02082999999

Opening hours
Monday-Friday: 09:00 - 18:00 Saturday: 10:00 - 14:00
Address

493 Norwood Road, West Norwood, SE27 9DJ, UK

Northwood West Norwood is the award-winning local franchise of the Northwood Group. Northwood Forest Hill have won the Best Agent Award for customer service in SE27 every year since 2017, including Gold for all of London in 2024. As part of the Northwood Group (winner of the best agency in the country for many years), we pride ourselves on excellent customer service, clear and honest communication, and accurate valuations. Famous for our unique Guaranteed Rent service, we also offer all traditional lettings services from Tenant Find to Full Management, and also provide Block Management services. We are also very active with property sales, helping our clients achieve a smooth sale at the best price.

Our team

Stuart Williams

Director

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Primelocation
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
360 Photography
Professional Photos
Smart Viewing
Social Media Campaign
Video
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure