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Paramount Properties

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

My first time renting a flat through Paramount Properties and I have to say that we were delighted by every aspect of the service. The whole experience was 'Five Star'! The personal attention by the team, the support and the advice we were given, everything was excellent. Many thanks to Spencer and the rest of the team.

Reply from agent

Thank you Russel for a fantastic review! We're so pleased your first experience renting with us was such a positive one. Spencer and the whole team really appreciate your kind words and are thrilled to have made it a five-star experience!

5.00 /5

Update- I have now sold a flat through Paramount (as well as previously had them managing tenants and leasing of my flat) and I can't recommend Paramount highly enough. They just do things differently and better. Despite being based overseas and in a different timezone, the team went out of their way to communicate with me and involve me in the process. Everyone there works as a highly efficient team with their own specialty areas. Very grateful for the help of Adam, Harrison Jamie, Mehul, Sandro and Suzanne for all their help with the sale and getting the flat ready and Spencer for helping manage all the refurbishments in the beginning.

Reply from agent

Hi S McM! Thank you for your wonderful feedback! We’re delighted to hear that Sandro’s proactive approach and commitment to cost-effective solutions have made managing your property from abroad a positive experience. Keeping you well-informed is our top priority, and we’re so glad to know you feel confident in our service. Your recommendation means a lot to us—thank you for trusting Paramount with your property!

5.00 /5
Reply from agent

Thank you.

5.00 /5

I had a great experience with JLL before my move-in. Amelia from the London City Office was extremely helpful, professional, and always quick to respond. Thank you for making everything smooth and stress-free!

Reply from agent

Many thanks for your positive feedback.

5.00 /5

I had the pleasure of working with George from JLL City Real Estate on securing a rental property in London, and I cannot recommend him highly enough. From the initial viewing all the way through to the contract start date, George was an outstanding professional dedicated, responsive, and genuinely invested in making the process as smooth as possible. He was always quick to answer questions, kept me informed at every step, and navigated the inevitable bumps in the process with clarity and calm. What really stood out to me was George’s resourcefulness. Whether it was coordinating access to the flat at short notice, helping to resolve documentation hurdles, or liaising with the landlord for final approvals, he handled every challenge efficiently and with good judgement. Most importantly, George came across as an honest broker straightforward, transparent, and focused on ensuring both parties were treated fairly. There was never any pressure or salesmanship, just honest advice and helpful guidance. It’s rare to find someone in the lettings industry who you can genuinely trust, and George certainly fits that bill. Thanks to his professionalism and support, the entire experience - from first contact to move-in - was handled with care and integrity. If you’re looking for a letting agent who takes your needs seriously and delivers exceptional service, ask for George at JLL City Real Estate.

Reply from agent

Dear Alisdair, thank you for your positive feedback for George. I will make sure this is passed on.

5.00 /5

I’ve had a great experience finding and moving to a new flat all thanks to George who has been very helpful and responsive to my queries, which made the whole process very fluid. Thank you!

Reply from agent

Dear Bob, We're delighted to hear about your great experience finding and moving to a new flat. It's wonderful that George was so helpful and responsive, making the process smooth for you. We appreciate your feedback and will be sure to recognize George's excellent service. Thank you for sharing your positive experience with us. Thank you, JLL

5.00 /5

It’s hard to find a lettings agent and property management company that treats you truly like a valued client and treats their job like a profession. JLL provided excellent service providing honest assessments and transparent communication. They handled the entire process of letting my flat smoothly and efficiently, all the while understanding my needs and priorities. I highly recommend their professional services.

Reply from agent

Thank you for your glowing review of JLL's lettings and property management services. We're delighted to hear that we met your expectations for professionalism, honesty, and transparency. It's gratifying to know that we handled the letting process for your flat smoothly and efficiently while prioritizing your needs. We greatly appreciate your high recommendation and will continue to strive for this level of service for all our clients. Thank you for choosing JLL.

5.00 /5

JLL and Hannah Linch were great with my move. The paperwork was completed very quickly and my questions were answered without delay. Highly recommend!

Reply from agent

Dear Daniel, Thank you for your positive feedback. We're delighted to hear that Hannah Linch provided excellent service during your move. Her efficiency with paperwork and prompt responses to your questions exemplify our commitment to client satisfaction. We appreciate your recommendation and will ensure Hannah is recognized for her outstanding work. Tank you, JLL

5.00 /5

Seamless experience courtesy of George Lamb. He's an excellent estate agent, responsive, knowledgeable, and found us the perfect property matching our requirements. Would give him more stars if I could!

Reply from agent

Thank you for your glowing feedback! We're delighted to hear that George Lamb provided such exceptional service and found you the ideal property. Your satisfaction is our priority, and we appreciate you taking the time to share your positive experience.

5.00 /5

I’ve rented in London previously, and I have never had such a seamless, friendly experience with a letting agent before. Holly and Harry looked after us from start to finish and made sure that everything was easy and stress-free. I really can’t reccomend Paramount enough - we’re so happy with our flat and they have continued to be communicative and helpful since we moved in! Thank you to the team for helping us to find our home.

Reply from agent

Thank you so much for your lovely review! We're so pleased to hear Holly and Harry made the process seamless and stress-free. Thats exactly what we aim for. It's great to know you're happy in your new home, and we'll always be here if you need anything. Wishing you all the best in your flat!

Contact details
Opening hours
Monday-Friday: 08:00 - 18:00
Address

150 West End Lane, West Hampstead, NW6 1SD, UK, NW6

Whether you're buying, selling, renting, or letting a property in London, we'll make your property work for you.

Our team

Danielle Lanthier

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