Professional Service

I bought my flat through R.Whitley and Co. They provided me with a good service, always professional and answered all my questions in a timely manner.. The only reason I did not give an 'Excellent' rating was because initially when the flat was pitched to me, I was told that I would have access to the gym on site. This obviously made the flat more attractive to me and I was quite disappointed to find out later that the block that the flat belonged to did not have access to the gym. Maybe there was some miscommunication between the seller and agent, but I think for next time, the agent should definitely double check all the particulars. Overall I was happy with service I received..

Selling my house

Everyone at Whitleys has been friendly and professional in selling my house. I've been kept informed by phone and email and also felt able to go into the branch to discuss any concerns I may have had. My impression is that you are a good team.

Good

"We would like to thank you for the service". We are finally moving to our dream house!!! I must recommend Mark Groves- Sales Consultant who have been of such a great help!

Good service, polite Agents

Agents and staff at Whitley are very helpful, polite, courteous and friendly. Whitley gave good advice regarding the offers received; drawing our attention to a variety of criteria and potential positives and negatives. Unlike some estate agents they were not focussed solely on the highest offer. We were able to trust Whitley to represent our best interests throughout the whole process; we never questioned their integrity. Whitley work on a one-off fee basis; they will continue to market and support buying/selling for the agreed fee, regardless of timescales. Despite an unusually lengthy process (through no fault of Whitley's), we never felt pressured or rushed.

The estate agent particularly Mark Groves was very helpful and kept me informed promptly and efficiently. Good service