Absolutely fantastic service from Jonathan Whitley, and from the whole company. We spent most of 2014 house-hunting on both sides of London and Whitleys are absolutely the only estate agent we would recommend. The rest were a nightmare - rude, late, no-shows, disorganised - every bad stereotype of an estate agent. However, we saw several properties with Jonathan and he was always punctual, polite, and eager to help. We finally had an offer accepted on a flat in November 2014, and throughout the process, Jonathan has chased solicitors, communicated with the vendor, and arranged tradespeople to inspect the property for us. His help has been invaluable - especially as we are First Time Buyers. I can't imagine ever selling our flat after finally finding it, but if we do it will be with Whitley's, beyond a shadow of a doubt.