Dear Carima Thank you for sharing your feedback, although the information contained within your review is far from the truth. You complain about the lack of attention to your maintenance issues, whereas you have failed to report any of these recent issues to Cameron. You have instead elected to report all matters directly to the landlord, therefore completely bypassing Cameron. Although you have chosen to communicate directly with the Landlord you felt it was appropriate to publicly blame Cameron. We have made numerous phone calls to you and your partner since you have posted this review to try and assist you ,however to date, you have failed to respond. Cameron carry out detailed identity checks on any prospective new landlords, tenants, buyers or sellers of property, therefore your suggestion of identity theft is untrue and you bizarrely make this very serious allegation without foundation, fact or evidence. I do trust this clarifies the position. Please contact me directly if I can assist you further. Karolina Buczynska Head of Property Management MARLA MNAEA karolina@cameron.co

Dear Lilithz Zafiro This would appear to be a fake review as I cannot locate anyone by your name ever being a tenant of Cameron. If you are a genuine former tenant of Cameron, would you please contact me directly by e-mail at the address below with further details including you real name, property address and dates of occupation to allow me to review your compliant and respond accordingly. Karolina Buczynska Head of Property Management MARLA MNAEA karolina@cameron.co

This is a malicious fake review that has been reported to Google for removal Please note, a customer who left a negative review of a legal firm on the Trust Pilot website has been ordered to pay £25,000 in libel damages. Please see the following link:- https://www.bbc.co.uk/news/technology-55981600 Cameron welcome genuine reviews, both good and bad. However, reviewers are fully accountable for the content of their posts and should exercise caution to ensure that all reviews are based on fact and not fiction

Dear Navnav Thank you for your review. I am pleased that we now reached an agreement with regards to your deposit. You have accepted responsibility for the extensive damage you caused to the property and the cleaning charges. It’s a shame that you did not approach Cameron directly with your concerns but choose to resort to Social Media. I take exception to your suggestion that you have not been treated fairly. The all-female and diverse Property Management team at Cameron have always gone the extra mile to assist you in every way possible, as Cameron do with all customers of this Agency. For example, one of my property managers attended site to assist you moving items from the ground floor to your apartment as you were unable to and asked for help. A really good example of Cameron going the extra mile. You have often been very aggressive and rude to members of my team who are simply trying to help you. All telephone calls are recorded and Cameron have cctv in the office with audio and visual recoding capability. Upon review, I have not found a shred of evidence to support your suggestion. Your personal attack on my staff and unfounded accusations are not helpful or in any way true My team are trained property professionals trying to always offer first class customer service to all customers as witnessed by the hundreds of 5 star reviews received to date. Please note, a customer who left a negative review of a legal firm on the Trust Pilot website has been ordered to pay £25,000 in libel damages. Please see the following link:- https://www.bbc.co.uk/news/technology-55981600 Cameron welcome genuine reviews, both good and bad. However, reviewers are fully accountable for the content of their posts and should exercise caution to ensure that all reviews are based on fact and not fiction. If I can assist you any further, please contact me directly. I wish you well in your new home. Karolina Buczynska Head of Property Management MARLA MNAEA karolina@cameron.co

Thank you for your review Loujain, although Cameron have no record of ever dealing with you and therefore believe this is a fake and malicious review. This abuse has been be reported to Google. Should you be a genuine customer of Cameron, please e-mail me with your concerns directly Clive Edwards MNAEA Sales Director clive@cameron.co

Thank you for your review Faten, although Cameron have no record of ever dealing with you and therefore believe this is a fake and malicious review. This abuse has been be reported to Google. Should you be a genuine customer of Cameron, please e-mail me with your concerns directly Clive Edwards Sales Director clive@cameron.co