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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

All of the staff are really helpful and friendly but Caitlin has been amazing, providing advice and support at the drop of a hat. Couldn’t recommend anyone else. Thank you Caitlin and Team x

Reply from agent

Hi Jena, thanks so much for your kind words regarding Caitlin and team. we will certainly pass these on to her and the rest of the team.

5.00 /5

Very pleased with the service provided by Rebecca in the Tenant Repairs department at Whitegates. She deals with queries quickly and efficiently.

Reply from agent

Hi , thank you so much for your feedback regarding Rebecca. we will certainly pass this on to her. We really do appreciate your feedback.

5.00 /5

Incredible service! James is fantastic and very helpful and very fast turn around. Highly recommended.

Reply from agent

Hi Liam , thank you so much for your feedback regarding James. we will certainly pass this on to him. We appreciate your feedback.

5.00 /5

A very good professional and personal service. Gail put me at ease immediately and I was very impressed with her friendly and approachable attitude coupled with her extensive industry knowledge. Could not recommend highly enough.

Reply from agent

Hi thank you so much for your feedback regarding gail. we will certainly pass this on to her. We appreciate your feedback.

5.00 /5

Mel has been so helpful throughout a very difficult personal situation. Prompt responses and useful guidance. Thanks so much.

5.00 /5

Nothing prepared us for the stress, shock and horror we faced with our previous agent (Cheapmoov) who left our property in disrepair and utterly mis-managed our property. We got to a point where we just wanted to get rid of the property because of the whole situation. We had sleepless nights. I contacted a few agents who weren't exactly helpful but when I contacted Whitegates I wasn't expecting the exceptional level professionalism, support and genuine kindness we received from the whole team. They took on the whole nightmare and turned it around. We have peace of mind and can now literally put our feet up. My advice to anyone trying to get an agent is to be aware that there are some hyenas and vultures out there. We have been fortunate to find a fantastic team in 'Whitegates West Derby' that actually know what managing a property is all about. A shout out of thanks and gratitude to all the staff at Whitegates West Derby.

Reply from agent

Hi Deborah, Thank you so much for sharing your positive experience with our team! We are always more than happy to help. Kind regards Whitegates West Derby

5.00 /5

We have an excellent relationship with whitegates. Melanie (Mel) Ryan has been a fabulous support. She's professional, courteous, very supportive and never forgets to return a call. Nothing is ever too much trouble for her. ~Winnie

Reply from agent

Thank you for your kind words about mel, and taking your time to give this feedback.

5.00 /5

Whitegates west derby are a extremely welcoming place to go to. Highly recommended . Staff are polite,courteous and very professional always returning calls promptly and keeping you up to date with your buying or selling. Megan Davies has been such a big help during my search for a mortgage, getting me the best possible mortage to suit my needs. Megan is very professional and keeps in touch regularly, explaining everything in detail to me throughout the process,going above and beyond for me personally... Megan you are a star. We are in the process of completing our move with whitegates and would fully recommend them .

Reply from agent

Hi Julie, thank you for taking your time to leave this review we really do appreciate it , and will pass this onto megan .

5.00 /5

We have a good experience with whitegates and Jonathan Kavhiza has been really helpful we recommend and are looking forward to continue working with you ~Winnie

Reply from agent

Thank you for taking your time to give this feedback regarding Johnathan we will pass this on to him and look forward to working with you in the future .

5.00 /5

Mel has been so helpful throughout a very difficult personal situation. Prompt responses and useful guidance. Thanks so much.

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

Our team

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