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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

We have a good experience with whitegates and Jonathan Kavhiza has been really helpful we recommend and are looking forward to continue working with you ~Winnie

Reply from agent

Thank you for taking your time to give this feedback regarding Johnathan we will pass this on to him and look forward to working with you in the future .

5.00 /5

Whitegates West Derby Estate provides excellent service. The colleague, Ms. Caitlin Suleyman, is decent and professional. It was a time of transition due to sudden departure of other colleague and she picked up the case and follow up promptly. I was frustrated with a serious issue and she and the team solved efficiently. They are always reliable and take the responsibility to facilitate between the vendor and buyer and the solicitor firm. All the requests and inquiries are handled timely and they are always considerate. I am pleased to recommend Whitegates to my friends.

Reply from agent

Hi Pak, thank you for taking your time to leave this review we really do appreciate it . We will certainly pass this feedback on to Caitlin.

5.00 /5

We have a good experience with whitegates and Jonathan Kavhiza has been really helpful we recommend and are looking forward to continue working with you ~Winnie

Reply from agent

Thank you for taking your time to give this feedback regarding Johnathan we will pass this on to him and look forward to working with you in the future .

5.00 /5

After looking at numerous properties Spencer and the team at Whitegates West Derby were miles apart from anyone in terms of professionalism, service and communication. Spencer`s service was second to none, he couldn`t do much more to help me with everything. Electronic DocuSign and online snagging reporting were great and easy to use. Would recommend to anyone!

Reply from agent

Thank you for your feedback regarding spencer, we will certainly pass this on to him and thank you for taking your time to give this feedback .

5.00 /5

Spencer has been an absolute diamond, finding me a fabulous rental. Would not hesitate to recommend and cant wait to get in to my new home :). Patience of a saint with all my questions!!

Reply from agent

Hi Emily, thank you for your review regarding spencer we will certainly pass this on to him .

5.00 /5

I recommend & give 5* to Whitegate Estate Agents without hesitation, I received Excellent customer service From Daisy, Gail Loller, Benny & Chris they were all very helpful & kept me posted through out my Purchase,even though I was in a different city, i was kept well informed of all the stages of purchase. Good results, thank you all @ Whitegates

Reply from agent

Thank you for your lovely review the team will be delighted & equally enjoyed working with you. Kindest Regards Whitegates West Derby

5.00 /5

We met Gail Roberts and her team in Whitegates, West Derby by chance as we were looking to sell the house we had been renting out for a number of years. In complete contrast to the managing agent we had been using (Entwistle Green in Maghull, part of the Countrywide group), Gail was genuine, straightforward and very helpful. It was a pleasure (and a change) to deal with a highly competent and professional business. Despite the challenges posed by the pandemic, communication was maintained on a regular basis and the sale of the house was completed efficiently, without any fuss or stress. Highly recommended, whether you’re selling your own house or whether you’re a landlord wishing to use a professional lettings agency. We just wish that we’d come across her business sooner.

5.00 /5

I've been using this branch of Whitegates as a landlord for a few of years now and I have been impressed by their service and professionalism. They were particularly helpful in dealing with the aftermath of a devastating flood I had in my property. The staff are friendly and helpful and, in my recent dealings, Melanie has been very prompt and efficient in responding to e-mailed queries.

Reply from agent

Thank you for your kind review Melanie will be delighted. Much appreciated, Whitegates West Derby

5.00 /5

We worked with Daisy to buy a house and she was informative, efficient at getting back to us promptly and made us feel at ease with the whole process. We were very pleased with the service she offered and her kindness and understanding went a long way.

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

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