Whitegates West Derby Estate provides excellent service. The colleague, Ms. Caitlin Suleyman, is decent and professional. It was a time of transition due to sudden departure of other colleague and she picked up the case and follow up promptly. I was frustrated with a serious issue and she and the team solved efficiently. They are always reliable and take the responsibility to facilitate between the vendor and buyer and the solicitor firm. All the requests and inquiries are handled timely and they are always considerate. I am pleased to recommend Whitegates to my friends.PositiveResponsiveness

As a landlord, I have been using Whitegates West Derby Letting Service for over 15 years and have always been incredibly impressed with their professionalism and attention to detail. Spencer was exceptional in sourcing my latest tenant and over the years both Melanie and Rebecca have been responsive in sorting out any issues that arise. All in all, Gail has assembled a brilliant team that delivers a fantastic service, which I would heartily recommend to any landlordPositiveProfessionalism

I have just recently sold my property through Whitegates estate agents in west derby, the level of service was fantastic, considering I am based in london I thought it would be a difficult process due to not being in the city, but every member of the staff i spoke to was always very helpful with any queries I had. Especially a big thankyou to Gail and Daisy who helped me with everything and more Definitely recommend anyone looking to sell or rent there property to go with WhitegatesPositiveResponsiveness, Quality, Professionalism, Value

We are currently in the process of purchasing our property with Whitegates and couldnt be happier with the service we've received. Our broker is Megan Davies and she's been helpful, informative and professional from the start. We were a bit dubious about using a broker as opposed to our bank, as we didnt know what sort of fees to expect but we met with Megan anyway to find out. The service she provides is well worth the fees she charges (out of respect for her privacy I wont be specific but I will say that they are reasonable and not as pricey as you might expect). She explained the entire process to us from start to finish, she explained not only the conveyancy process but the mortgage application and re-mortgage process, and gave us a realistic timeline for completion. We were shown a comparison of rates from different lenders and weve actually ended up with a better rate than if we had just gone to our bank like we were originally going to. No query that weve had has been too much trouble for her to answer and shes just generally a lovely person to deal with. We have also dealt with Amanda who has been liasing with the seller/sellers solicitor and dealing with chasing up documents and again we couldnt be happier. Weve been kept fully informed of developments on a regular basis. Definitely recommend Megan as a broker, it was absolutely the right decision for us and her services are spot on !PositiveResponsiveness, Quality, Professionalism, Value

We have just had our offer accepted on our next family home with Whitegates. Caitlin has been very understanding professional, responsive. Thank youPositiveResponsiveness, Professionalism

Although we are buying through another agent, Whitegates Caitlin Suleyman has been very helpful in our pursuit of a suitable property.PositiveProfessionalism

Lucie and Joe have been so patient with us whilst helping us find/buy our first home. We are so happy and relieved we put our trust in Whitegates and would recommend them to everyone! Thank you guys so much, it’s greatly appreciated. Megan is now helping us with our mortgage, again, she’s been so patient with us, as first time buyers, asking lots of questions and putting our minds at ease. Megan is very knowledgeable and experienced in her field and has advised us of so much in terms of the best rates, how mortgages work and the best one for us. Overall, we are incredibly happy with our buying experience!PositiveProfessionalism

I have dealt with Lucy, Caitlin and Joe over the last few weeks and all have provided a very friendly professional service and are a credit to Whitegates.PositiveResponsiveness, Professionalism

Cannot thank Megan enough for all the help, advice and support she gave us for our first property purchase! Extremly professional, kind and made the experience very personal for us. She saved us so must stress and made everything so much easier. Highly recommend her to anyone :) Thanks so much Megan :) Christella & AdamPositiveResponsiveness, Quality, Professionalism, Value