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Whitegates West Derby

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

After going through house hunt with several agents without good result, I then spoke to Gal at white gate who booked me in to see the beautiful Megan (mortgage adviser). Megan did all paper works, So within one week of viewing, choosing one of the houses, my mortgage was approved. I couldn't believe that was possible. Thank you Megan for all your quick responses and understanding, you and the whole team at Whitegate West Derby rockPositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Scolastica, thank you for taking your time to leave this review we really do appreciate it .

5.00 /5

Whitegates west derby are a extremely welcoming place to go to. Highly recommended . Staff are polite,courteous and very professional always returning calls promptly and keeping you up to date with your buying or selling. Megan Davies has been such a big help during my search for a mortgage, getting me the best possible mortage to suit my needs. Megan is very professional and keeps in touch regularly, explaining everything in detail to me throughout the process,going above and beyond for me personally... Megan you are a star. We are in the process of completing our move with whitegates and would fully recommend them .PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Julie, thank you for taking your time to leave this review we really do appreciate it , and will pass this onto megan .

5.00 /5

A smooth and simple transition into our new home, thanks to Spencer who was professional and dealt with all of our problems. Would recommend this place to anyone, landlords and tenants alike.PositiveResponsiveness, Quality, Professionalism, Value

5.00 /5

Nothing prepared us for the stress, shock and horror we faced with our previous agent (Cheapmoov) who left our property in disrepair and utterly mis-managed our property. We got to a point where we just wanted to get rid of the property because of the whole situation. We had sleepless nights. I contacted a few agents who weren't exactly helpful but when I contacted Whitegates I wasn't expecting the exceptional level professionalism, support and genuine kindness we received from the whole team. They took on the whole nightmare and turned it around. We have peace of mind and can now literally put our feet up. My advice to anyone trying to get an agent is to be aware that there are some hyenas and vultures out there. We have been fortunate to find a fantastic team in 'Whitegates West Derby' that actually know what managing a property is all about. A shout out of thanks and gratitude to all the staff at Whitegates West Derby.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Deborah, Thank you so much for sharing your positive experience with our team! We are always more than happy to help. Kind regards Whitegates West Derby

5.00 /5

Thank you very much Melanie, great help.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi thank you so much for your feedback regarding Melanie. we will certainly pass this on to her. We appreciate your feedback.

5.00 /5

Had a great time in a viewing today wih one of the agents Joseph Harding. Although he appeared misleadingly younger on age from other agents, he proved to be quite a salesman! Professional, responsive to my comments, understood my concerns about the property and took the extra mile to explain additional services the agency offered. I am sure he will be running his own office/branch in a few years. Very pleased and extra stars for the personalised service! Go LJMU Alumni!PositiveResponsiveness, Professionalism

Reply from agent

Hi Thank you for your fantastic feedback for joseph we will certainly pass this on and appreciate the feedback

5.00 /5

My experience with Whitegates has been first class. I cannot recommend Melanie Ryan highly enough, always available and professional. I have no doubt that anyone dealing with Mel with have a first class experience. Thanks Mel!PositiveProfessionalism

5.00 /5

I would like to special thanks Lucy at West Derby branch for all her effort!!! Very helpful and responsive!!!

Reply from agent

Hi billy thank you so much for your review for Lucy we really appreciate this

5.00 /5

I have been dealing with Melanie Ryan at Whitegates and she has been extremely helpful in providing the information I requested, and in timely manner. It's always a pleasure to deal with Melanie.

5.00 /5

My contact at Whitegates is Melanie, who has excellent customer service and never gives up on chasing late rental payments. Very happy with the management of my account.PositiveResponsiveness, Quality, Professionalism, Value

Reply from agent

Hi Michael thank you so much for your feedback regarding Melanie. we will certainly pass this on to her. We appreciate your feedback.

Contact details
Sales Phone:

0151 2560322

Opening hours

Unknown

Address

74 Mill Lane, West Derby, Merseyside, L12 7JB, North West, UK, L12

At our Whitegates West Derby Branch we have a team of staff with over 60 years Estate Agency experience who are pleased to offer help and advice on the Purchase, Sale or Letting of your home. However, we are more than aware that some clients cannot always take time out to visit the office in person, which is why phone calls and e-mails are equally as important as personal visits. <p> Gail Loller, the Franchisee and originally from the area, knows how important her local knowledge is and believes it to be a major factor in helping her and the team to build a Market Leading Branch within the area. <p> Gail's motto has always been 'To aim to treat all Staff and Customers how she would like to be treated herself, at all times'. This she has always implemented, gaining a first rate reputation and recognition from her peers. "Well you don't win the Customer Service Award at your Regional Property Awards without having something special about you"!

Our team

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