We are only in the early stages of the process of buying a property, however we can't fault Lucy at whitegates west derby. She sorted us a last minute viewing on the property and has been great throught the process. Thank you lucy!PositiveQuality

I appreciate very much the excellent service provided by Whitegates (West Derby, Liverpool). Your colleague, Ms. Caitlin Suleyman, is polite, friendly and helpful. She always promptly arranges property viewing for me upon request. She also keeps close communication with me before and after the viewings. Moreover, she proactively recommends properties to me according to my preference. I feel that I was treated like a friend of Whitegates' service team. Again, I appreciate the excellent service and effective assistance provided. I am pleased to recommend Whitegates to my friends.PositiveResponsiveness, Quality, Professionalism

So far so go, staff are very friendly and professional...just hope the house now sells! 6.4.21 update: house sale has now fallen through twice, due to no fault of Whitegates, but staff are still working hard to get viewings and we're still hoping! :)PositiveResponsiveness, Professionalism

Daisy at this branch was incredibly friendly and helpful from start to finish. This was my first experience of buying a property and she made it much less painful! Daisy was quick to reply to emails, very pleasant over the phone and was able to chase up contractors and ask the seller questions in a timely manner. If I was ever to sell my new home, I would definitely consider using Whitegates!PositiveResponsiveness, Professionalism

James from Whitegates has been brilliant helping us move into our first rented house. Thankyou so much for making it a pleasant experience it’s much appreciated.

Everything was prim and proper. Dealt with Caitlin, she helped me with everything and was very helpful. Always keeping me in the loop, very professional. Thanks Caitlin.PositiveResponsiveness, Quality, Professionalism

After having difficulty with estate agents in the past i was nervous about going back down the route, but Gail and all her team in West Derby are absolute stars, as cliche as it sounds i couldn't have got through a purchase and a rental without their support. thanks everyonePositiveResponsiveness, Quality, Professionalism, Value

My experience has been really positive so far. Spencer was brilliant, always responded to all my emails quite quickly and all my queries were dealt with, usually within hours. Looking forward to the move.PositiveResponsiveness, Quality, Professionalism

I recommend & give 5* to Whitegate Estate Agents without hesitation, I received Excellent customer service From Daisy, Gail Loller, Benny & Chris they were all very helpful & kept me posted through out my Purchase,even though I was in a different city, i was kept well informed of all the stages of purchase. Good results, thank you all @ WhitegatesPositiveResponsiveness, Quality, Professionalism, Value

Recently had an offer accepted for a house listed with Whitegates. Caitlin and Gail have been really helpful, responsive and friendly in assisting me and my partner with the questions we have had in relation to the purchase of our first home.PositiveResponsiveness, Professionalism