Their service is one of the worst I’ve experienced (referring to their Greenford and Wembley branch). I was interested in viewing a property and contacted them the day it went on the market. A viewing was arranged but got changed three times. The fourth time the viewing was rearranged they said it was going to be be at 12pm. I was there on time and called the agency to see where the estate agent was, and they said that they are on their way. However, I waited for an hour and a half after the arranged time and still nobody turned up. I believe this is extremely unprofessional and very frustrating since they wasted my time without any valid reason. They now lost a potential buyer, and I wonder how many more they’ve lost. So, if you are someone who wants to sell your property or someone interested in buying one, there are other agencies better than this one since as a seller you wouldn’t have a lot of interest in your property due to the potential buyers’ being disrespected, and as a buyer they would just waste your time. Even one star is too much, but that’s the least I can give in this review.
If there was s negative stars I would have given. This branch of Ellis and Co is just a no go. The diversity is not there, all workers from one community only and all are rude.
Stay away from this agency. Most houses are overpriced and the staff is not giving any help to people
The team is worst I have seen. They have no respect for the tenants and just awful service
Very unhelpful and rude staff. No help from the staff for the tenants and overpriced houses.
One of the worst services. There is no help given to tenants
Avoid this agency at all cost
Bad experience
Bad services and management :Utter incompetence to fix issues, then negligence over management of the property maintenance, no proper care of their clients etc.Won't recommend anyone at all.
Didnt get much involved woth the company,but i called and enquired about an apartment and the person on the recieving on of the call was probably one of the rudest real estate agents i have ever called.he was getting angry at me because there were some connection issues kinda shouting and telling me do u want to book this viewing or not and just overall so mean and rude towards a possible customer .Iv never seen such a worse customer interaction by a real estate agent ever.you guys need to teach your agents to talk to customers properly.
4 Ealing Road, Wembley, HA0 4TL, UK, HA0
We're proud to offer a wide range of properties for sale and to rent, in Wembley and the surrounding areas. At Ellis & Co Wembley we pride ourselves on our high level of customer service and knowledge of the local property market. Our main areas of business are residential sales, lettings and property management. If you have a property to sell or let, are looking for a new home, or would like us to manage a property on your behalf, please do get in touch with the team. We can also provide a free sales or lettings valuation of your property.