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Ashtons Estate Agency - Welwyn Garden City

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

I’ve had a property rented through Ashtons since 2011 and have always had very good service from them. The tenancy is now coming to an end and it is proving anything but straight forward however the support I’m receiving from Ashtons and Nicole in particular, has proved both invaluable and reassuring. Their regular communication & advice have made this difficult situation far easier than it would otherwise have been. I have no problem with recommending their services.

Reply from agent

Thank you Paul for taking the time to leave your 5* review. We’re delighted to hear that Nicole and the rest of the team have been able to support you through the end of the tenancy. Your recommendation means a lot to us, and we truly appreciate your long-term trust in our service. We will pass on your kind words to Nicole and the rest of the team and look forward to continuing to support you during your property journey. Best wishes, the Ashtons team.

5.00 /5

My wife and I have just completed a move from Hertfordshire to Devon and the team from Astons at WGC have been superb and I will explain why. Our first interaction with Ashtons was when Tom Case came to see us. What a nice, straight talking chap he is, there was no flannel with Tom, he gave us an honest appraisal of where he saw our property in the market and he also mentioned different methods of marketing our property. Once we had found our house in Devon, Tom was straight on to the selling agents, (even though we hadn't received a firm offer) reassuring them that we were a good prospective buyer and this counted for a lot. Having found our house, the wheels all kicked into motion and we met further members of the Astons team. Maggie did a great job on the description of our house and she listened to all our knowledge about the area and incorporated that into the details. The photographer (outsourced to a local company) was just brilliant. She did a wonderful job of capturing the style and spirit of our house and its thanks to these two girls that we had a great online advert with Rightmove. The next member of the Ashtons team who really impressed us was Liz Wilson, from the sales team. Liz always kept us updated with feedback on viewings, because we had chosen to show people round ourselves. When it came to deciding which offer to proceed with, Liz was invaluable with the work she did to check out the chains of prospective buyers. This made it a straightforward decision when choosing who to go with. Once we had accepted an offer on our house and we had also had our offer accepted on our Devon property, we were introduced to our sales coordinator, the brilliant and determined Lucy Gadsby. We didn't realise that this role existed but boy did it prove essential. Lucy's job is to go up and down the members of the chain, liaising with estate agents and solicitors, checking on progress and chasing up where things need chasing. Our move, with four in the chain, should have been straightforward but, like most instances of moving house that we have heard about, it was far from easy. Thank goodness for Lucy is all we can say. At one stage, when things were getting really difficult (mainly due to solicitors I should add) Lucy came up with a strategy to split exchange dates, which ultimately saved the process. So in summary, we have nothing but praise for all the Astons team we encountered and we have already sung their praise far and wide.

Reply from agent

Good afternoon Greg and a huge thank you for your wonderful review. We're so pleased that Tom, Maggie, Liz, Lucy and the rest of the team were able to make your property journey as smooth and stress-free as possible. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. Wishing you all the very best in your new home in Devon, the Ashtons team.

5.00 /5

We’d like to give our sincere thanks to the team at EweMove Beverley for their fantastic support with both the sale of our home and the purchase of our new property. Everything was handled with professionalism, efficiency and a real personal touch, which made the whole process so much easier for us. A special thank you to Jane, Roland, Laura and Claire for your patience, guidance and constant updates – we always felt in safe hands. We’re delighted with the outcome and would happily recommend EweMove Beverley to anyone looking to buy or sell. — John & Debbie Bartram

Reply from agent

Thank you so much John & Debbie for your lovely kind words. It's been an absolute pleasure looking after you. Firstly in finding your new home and then agreeing a sale on your existing home. It's been a journey with a few bumps along the way but persistence and good communication have paid off. All the best from our Team - Jane. Roland, Laura and Claire.

5.00 /5

We bought our house through EweMove and we can’t fault them. From showing us around the property a few times, to putting in our offer they was amazing. Jane’s customer service was second to none, she kept us updated and even helped with conveyancing quotes. We even got a welcome pack and card when we collected our keys which was such a lovely added gesture. Thank you so much to all at EweMove!

Reply from agent

Thank you Kathryn. It was a pleasure to help you in purchasing your home and keeping it on track. Glad you liked the gift box. Thought you would appreciate it! All the best from Jane, Roland, Laura and Claire.

5.00 /5

I recently completed a purchase. Jane from the Beverley team was my main contact. She always responded to queries quickly and chased things up with other parties where necessary. The other members of the team always passed messages on promptly. EweMove Beverley facilitated a speedy exchange and completion in a friendly and professional manner.

Reply from agent

Thank you so much Helen. It was a pleasure to see this through to completion for you. From all of us here at EweMove Beverley.

5.00 /5

Selling my home with EweMove Beverley was such a positive experience that I actually felt a bit sad when it was all over, I genuinely missed them! Jane, Roland, Laura, and Claire were not only lovely to deal with, but also incredibly insightful and responsive throughout. They tailored their approach to suit my situation perfectly, and I always felt listened to and supported. I’ve tried other agents in the past, and this is the only one where I’ve walked away thinking: they were absolutely worth the money. No hidden stress, no vague updates, just clear communication, strategic advice, and a team that genuinely cared about getting the best outcome for me. If you’re looking for an estate agent who combines professionalism with warmth, and actually delivers on what they promise, I can’t recommend EweMove Beverley enough. Thank you again, you made a stressful process feel safe and even enjoyable.

Reply from agent

Thank you so much Aurora from all of us here at EweMove Beverley. It's been a pleasure looking after you and seeing your property through to completion. We wish you all the best in your new home and thanks again. Jane, Roland, Laura and Claire.

5.00 /5

Would definitely recommend EweMove Beverley to anyone selling a property. Jane and the team were really helpful every step of the way, and nothing was too much trouble.

Reply from agent

Thank you so much Nicky to you and Chris for this review. We are all so happy that we managed to see this sale through for you. It was tricky at times but we got there. Best wishes to you both from Jane. Roland, Laura and Claire.

5.00 /5

We had a great experience with Ashtons - they were very friendly and helpful!

Reply from agent

Thank you Louise for your 5* review. Your feedback is much appreciated and we do hope to be able to work with you again in the future. Best wishes, the Ashtons team.

5.00 /5

Just finished a valuation appointment from Tom Case, valuations manager at Ashtons, Welwyn Garden City. Very professional and knowledgeable. Customer service experience was fabulous. Thank you Tom.

Reply from agent

Thank you so much for your kind review! We're delighted to hear that Tom provided a professional and knowledgeable service, we really appreciate your feedback and hope to have the opportunity to work with you again soon. Best wishes, the Ashtons team.

5.00 /5

We have recently just put our house on the market with Ashtons and we’ve been really pleased with the level of communication and attention to detail. Gail has been super helpful with providing the brochure and keeping us updated on our go …

Reply from agent

Thank you Elmira for taking the time to leave us a review. We're delighted to hear that Gail has been on hand to help you in the early stages of your sale and preparing your brochure with you. We wish you the best of luck with the sale and … More

Contact details
Sales Phone:

01707331100

Opening hours

Unknown

Address

29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG, South East, UK, AL8

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