It was a pleasure to deal with Willow throughout the sales process. We were kept informed at all times and nothing was too much trouble. I would highly recommend her and the Ashtons office to anyone.
We set out to sell our house enthusiastically believing we had a lovely home to sell. Sadly we were met by negative experiences on valuation by other local agents who seemed to place business needs above their clients. Laura at ewe move was a breath of fresh air. Her positive attitude confirmed to us that our house was more than worth selling and she expected our sale to do well. We also believe that Roland’s photographs of our home were was superior as was Laura’s written description of our home. Jane was also brilliant on steering our sale. And then Claire, who was very skilled at handling viewings. They made an excellent team and were strong communicators and good advocates for selling our property. We always felt in safe hands and would highly recommend
We have recently completed on the sale of a probate property the service provided by Roland Jane Laura & Clare was excellent & seamless all the way through. From Rolands initial advice on price to the extra photographs taken after tidying the rear garden area nothing was too much trouble . Communication is first class with regular calls & emails from Laura Clare & Jane regarding viewings . Feedback was always given within minutes of the viewings being completed. Very kind honest & friendly Team would highly recommend i have no hesitation in using again should the need arise .
I have had a consistently pleasant experience with the entire team over the years. Communication is efficient, and it is always easy to engage with them in person at their office. Nicole is professional and active, providing clear information and prompt responses to any queries.
I have had dealings with Ashtons for many years - initially about 19 years ago when I was buying and selling a property and for the last 9 years they have managed the letting of a flat in my behalf. All of the staff I have worked with have always been friendly, efficient and professional - I have no hesitation in recommending them, especially Nicole Glover who has been a main point of contact recently. Nicole has gone above and beyond in providing advice & assistance in a very friendly and professional way.
We picked Ashtons to sell our house having rented through Ashtons and having brought our current house through them too. This will be the second time dealing with Gail in particular who is very efficient, accurate and a pleasure to work with! Thank you Gail and the team as always!
We’ve been with Ashtons for several years, and have had a particularly positive experience recently with Nicole Glover, who took over the management of our rental property when new tenants moved in. From the start she’s been brilliant — friendly, professional, clear in her communication, quick to respond, and proactive in sorting things out. She gives real confidence that everything’s in safe hands and that she genuinely cares about getting it right for both us and the tenants. It’s clear she takes great pride in her role. We also had great support from Oliver Meadows when re-letting the property. He was equally helpful, kept us well informed, and made the whole process smooth and stress-free (as far as re-letting a property can be stress free!). Thank you both!
review: We had an exceptional experience with Nicole. Her deep knowledge was invaluable, and she was incredibly patient and kind. We were consistently impressed with her responsiveness, she always kept us informed and answered our questions promptly. Nicole was also a strong negotiator on our behalf, which was crucial to getting us the deposit back. Her dedication and professional approach made the entire process smooth and stress-free. We couldn't be happier and highly recommend Ashtons!
I’ve had a property rented through Ashtons since 2011 and have always had very good service from them. The tenancy is now coming to an end and it is proving anything but straight forward however the support I’m receiving from Ashtons and Nicole in particular, has proved both invaluable and reassuring. Their regular communication & advice have made this difficult situation far easier than it would otherwise have been. I have no problem with recommending their services.
My wife and I have just completed a move from Hertfordshire to Devon and the team from Astons at WGC have been superb and I will explain why. Our first interaction with Ashtons was when Tom Case came to see us. What a nice, straight talking chap he is, there was no flannel with Tom, he gave us an honest appraisal of where he saw our property in the market and he also mentioned different methods of marketing our property. Once we had found our house in Devon, Tom was straight on to the selling agents, (even though we hadn't received a firm offer) reassuring them that we were a good prospective buyer and this counted for a lot. Having found our house, the wheels all kicked into motion and we met further members of the Astons team. Maggie did a great job on the description of our house and she listened to all our knowledge about the area and incorporated that into the details. The photographer (outsourced to a local company) was just brilliant. She did a wonderful job of capturing the style and spirit of our house and its thanks to these two girls that we had a great online advert with Rightmove. The next member of the Ashtons team who really impressed us was Liz Wilson, from the sales team. Liz always kept us updated with feedback on viewings, because we had chosen to show people round ourselves. When it came to deciding which offer to proceed with, Liz was invaluable with the work she did to check out the chains of prospective buyers. This made it a straightforward decision when choosing who to go with. Once we had accepted an offer on our house and we had also had our offer accepted on our Devon property, we were introduced to our sales coordinator, the brilliant and determined Lucy Gadsby. We didn't realise that this role existed but boy did it prove essential. Lucy's job is to go up and down the members of the chain, liaising with estate agents and solicitors, checking on progress and chasing up where things need chasing. Our move, with four in the chain, should have been straightforward but, like most instances of moving house that we have heard about, it was far from easy. Thank goodness for Lucy is all we can say. At one stage, when things were getting really difficult (mainly due to solicitors I should add) Lucy came up with a strategy to split exchange dates, which ultimately saved the process. So in summary, we have nothing but praise for all the Astons team we encountered and we have already sung their praise far and wide.
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29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG, South East, UK, AL8
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