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Ashtons Estate Agency - Welwyn Garden City

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

It was a pleasure to deal with Willow throughout the sales process. We were kept informed at all times and nothing was too much trouble. I would highly recommend her and the Ashtons office to anyone.

Reply from agent

Thank you for taking the time to leave your 5* review Andy. We are delighted Willow could help, and are very grateful to you for recommending us to others. Wishing you all the best, from the team at Ashtons

5.00 /5

We set out to sell our house enthusiastically believing we had a lovely home to sell. Sadly we were met by negative experiences on valuation by other local agents who seemed to place business needs above their clients. Laura at ewe move was a breath of fresh air. Her positive attitude confirmed to us that our house was more than worth selling and she expected our sale to do well. We also believe that Roland’s photographs of our home were was superior as was Laura’s written description of our home. Jane was also brilliant on steering our sale. And then Claire, who was very skilled at handling viewings. They made an excellent team and were strong communicators and good advocates for selling our property. We always felt in safe hands and would highly recommend

Reply from agent

Thank you so much Wendy for taking the time to write this review. We all love what we do so it's always lovely to know clients are happy. It was a pleasure to act as your Agent and market your beautiful property for you and see this through to completion. All the best from all our Team. Jane, Roland, Laura & Claire.

5.00 /5

We have recently completed on the sale of a probate property the service provided by Roland Jane Laura & Clare was excellent & seamless all the way through. From Rolands initial advice on price to the extra photographs taken after tidying the rear garden area nothing was too much trouble . Communication is first class with regular calls & emails from Laura Clare & Jane regarding viewings . Feedback was always given within minutes of the viewings being completed. Very kind honest & friendly Team would highly recommend i have no hesitation in using again should the need arise .

Reply from agent

Thank you so much Debbie. We are so pleased to have seen this sale through for you and glad to hear you were happy with our service. Best wishes from our fabulous Team:- Jane, Roland, Laura and Claire.

5.00 /5

I have had a consistently pleasant experience with the entire team over the years. Communication is efficient, and it is always easy to engage with them in person at their office. Nicole is professional and active, providing clear information and prompt responses to any queries.

Reply from agent

Thank you for taking the time to leave your kind review Beniamino. We love getting feedback from our clients, so it is truly appreciated. Wishing you all the best, from the team at Ashtons

5.00 /5

I have had dealings with Ashtons for many years - initially about 19 years ago when I was buying and selling a property and for the last 9 years they have managed the letting of a flat in my behalf. All of the staff I have worked with have always been friendly, efficient and professional - I have no hesitation in recommending them, especially Nicole Glover who has been a main point of contact recently. Nicole has gone above and beyond in providing advice & assistance in a very friendly and professional way.

Reply from agent

Thank you Jane for your wonderful review. Chris and the rest of the team will be delighted with your kind words. We have enjoyed working with you over the years and look forward to continuing to work with you for many more. Best wishes, the Ashtons team.

5.00 /5

We picked Ashtons to sell our house having rented through Ashtons and having brought our current house through them too. This will be the second time dealing with Gail in particular who is very efficient, accurate and a pleasure to work with! Thank you Gail and the team as always!

Reply from agent

Thank you Samantha for your 5* review. We're delighted to hear that you have been so pleased with the service you have received over the years, we're so pleased we could support you through your rental journey, property purchase and now your sale. We will pass on your kind words to Gail and the team and look forward to working with you again in the future. Best wishes, the Ashtons team.

5.00 /5

We’ve been with Ashtons for several years, and have had a particularly positive experience recently with Nicole Glover, who took over the management of our rental property when new tenants moved in. From the start she’s been brilliant — friendly, professional, clear in her communication, quick to respond, and proactive in sorting things out. She gives real confidence that everything’s in safe hands and that she genuinely cares about getting it right for both us and the tenants. It’s clear she takes great pride in her role. We also had great support from Oliver Meadows when re-letting the property. He was equally helpful, kept us well informed, and made the whole process smooth and stress-free (as far as re-letting a property can be stress free!). Thank you both!

Reply from agent

Thank you Kathryn for taking the time to your 5* review. We appreciate your feedback and are so pleased to hear that Nicole and Oliver were able to ensure your lettings journey has been as smooth and stress-free as possible. We will pass on your kind comments to them and look forward to continuing to work with you during this new tenancy. Best wishes, the Ashtons team.

5.00 /5

review: We had an exceptional experience with Nicole. Her deep knowledge was invaluable, and she was incredibly patient and kind. We were consistently impressed with her responsiveness, she always kept us informed and answered our questions promptly. Nicole was also a strong negotiator on our behalf, which was crucial to getting us the deposit back. Her dedication and professional approach made the entire process smooth and stress-free. We couldn't be happier and highly recommend Ashtons!

Reply from agent

Thank you Weronika for your wonderful review. We will pass on your kind words to Nicole who will be delighted to hear she was able to make your recent property rental journey such a positive and stress-free experience for you. We appreciated the recommendation and wish you all the best. The Ashtons team.

5.00 /5

I’ve had a property rented through Ashtons since 2011 and have always had very good service from them. The tenancy is now coming to an end and it is proving anything but straight forward however the support I’m receiving from Ashtons and Nicole in particular, has proved both invaluable and reassuring. Their regular communication & advice have made this difficult situation far easier than it would otherwise have been. I have no problem with recommending their services.

Reply from agent

Thank you Paul for taking the time to leave your 5* review. We’re delighted to hear that Nicole and the rest of the team have been able to support you through the end of the tenancy. Your recommendation means a lot to us, and we truly appreciate your long-term trust in our service. We will pass on your kind words to Nicole and the rest of the team and look forward to continuing to support you during your property journey. Best wishes, the Ashtons team.

5.00 /5

My wife and I have just completed a move from Hertfordshire to Devon and the team from Astons at WGC have been superb and I will explain why. Our first interaction with Ashtons was when Tom Case came to see us. What a nice, straight talking chap he is, there was no flannel with Tom, he gave us an honest appraisal of where he saw our property in the market and he also mentioned different methods of marketing our property. Once we had found our house in Devon, Tom was straight on to the selling agents, (even though we hadn't received a firm offer) reassuring them that we were a good prospective buyer and this counted for a lot. Having found our house, the wheels all kicked into motion and we met further members of the Astons team. Maggie did a great job on the description of our house and she listened to all our knowledge about the area and incorporated that into the details. The photographer (outsourced to a local company) was just brilliant. She did a wonderful job of capturing the style and spirit of our house and its thanks to these two girls that we had a great online advert with Rightmove. The next member of the Ashtons team who really impressed us was Liz Wilson, from the sales team. Liz always kept us updated with feedback on viewings, because we had chosen to show people round ourselves. When it came to deciding which offer to proceed with, Liz was invaluable with the work she did to check out the chains of prospective buyers. This made it a straightforward decision when choosing who to go with. Once we had accepted an offer on our house and we had also had our offer accepted on our Devon property, we were introduced to our sales coordinator, the brilliant and determined Lucy Gadsby. We didn't realise that this role existed but boy did it prove essential. Lucy's job is to go up and down the members of the chain, liaising with estate agents and solicitors, checking on progress and chasing up where things need chasing. Our move, with four in the chain, should have been straightforward but, like most instances of moving house that we have heard about, it was far from easy. Thank goodness for Lucy is all we can say. At one stage, when things were getting really difficult (mainly due to solicitors I should add) Lucy came up with a strategy to split exchange dates, which ultimately saved the process. So in summary, we have nothing but praise for all the Astons team we encountered and we have already sung their praise far and wide.

Reply from agent

Good afternoon Greg and a huge thank you for your wonderful review. We're so pleased that Tom, Maggie, Liz, Lucy and the rest of the team were able to make your property journey as smooth and stress-free as possible. We pride ourselves on our personal, efficient service and ensuring the sale process is as smooth as possible for our clients, so we're absolutely delighted to hear your feedback. Wishing you all the very best in your new home in Devon, the Ashtons team.

Contact details
Sales Phone:

01707331100

Opening hours

Unknown

Address

29 Wigmores North, Welwyn Garden City, Hertfordshire, AL8 6PG, South East, UK, AL8

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