Charged my partner for new bins when moving which had been burnt down 6 months previous by youths in the area, also charged a rubbish removal fee of 70 quid when we had already arranged for the 'rubbish' we needed clearing from the flats on Darlaston Rd(which I don't reccomend anyone to move into, rats all over the place due to rubbish not being collected from the local council, damp and water coming through the ceiling which the landlord couldn't be bothered to sort out and youths setting bins on fire) they also charged 105 quid for a broken toilet seat and a further 75 quid for a mirror and stand left behind which were already in the proerty upon moving in.... Laughable. Honestly don't bother speaking to anyone either they're all rude.
Utter time wasters, booked a property viewing which was cancelled 30 mins prior to the appointment. Rearranged for another day only to call up on the day & the agent had absolutely no knowledge of said appointment. They lack common courtesy to call clients to confirm anything, I've had to chase them all the way. Avoid costly mistakes with these bunch of clowns
Once your properties are sold/let etc .. Can you please remove your advertising boards. I did ring your office but one of your staff thought it best to put the phone down on me. Awaiting your response.
When you rent from them them charge you a move out fee. How ridiculous?! No clear lease and make up rules as they go. This company should be sued.
4 Woden House, Wednesbury, WS10 7AG, UK