I have just had a phone call from Robert to inform me that this should be a branch reveiw rather than a belvoir reveiw. Branch was OK, other than telling us we couldn't move in until a certain date (due to electric work being done) and when I rang to chase it up I was informed the landlord wanted people in sooner rather than later (I hadn't been told the electricity had been sorted) also I was told I had to give one month's notice to end the tenency, when in fact it worked out to 2 months, so we had to find another months rent. I still wouldn't use belvoir to rent a property again. Customer service wasn't the best overall, and lots of fees to start and end the tenancy.