We had the misfortune of using Sawyer & Co in Brighton to sell our property, and it has been nothing short of a nightmare. When we first approached them, they promised us they were the best, that they would handle everything, and that the …

Although the agents appeared to be very helpful, we were given false information about legal parking at the property we were buying. Spent money on survey and searches which was unnecessary as we only wanted a house with legal parking. Anyone buying Hill View Cottage can only legally park roadside,drive has no planning permission so parking illegal.

Review for Fine & Country Cardiff – Deeply Unprofessional and Untrustworthy I strongly advise anyone considering buying a property through Fine & Country Cardiff to think twice. We dealt with Gemma, and the experience has been nothing short of appalling. From the beginning, the team were overly pushy and dismissive of our concerns. But once the sale was completed, their attitude turned outright negligent. Despite purchasing a high-value property marketed as a “smart home,” no one had the courtesy to hand over the keys in person. Instead, we were told they were “in the mailbox” and that was the end of their involvement. Upon arrival, we found the garage door was broken and unopenable. An engineer has since confirmed it must be completely replaced at a cost of £2,000. The bathroom sliding door is stuck, meaning steam from the shower floods into the room. And most critically, the entire smart home system is inaccessible. We were given login details linked to an email address that is not ours. After 10 days of calls, emails, and speaking to the U.S.-based provider, we still cannot even turn on the lights. Fine & Country Cardiff have made no effort to assist. No follow-up, no explanation, and certainly no responsibility taken. Their behaviour has been unprofessional, and completely lacking in basic courtesy. I rarely leave reviews, but this situation has caused serious stress and inconvenience. Avoid this agency at all costs. They disappear the moment the payment clears and leave you to deal with all the problems they never disclosed.

Unreliable and not very pleasant. They never called or emailed - not even when they said they would. I had to run after the agent and in the end I went elsewhere to find a property.

Daisy came out to view our home last week Thursday to value it and to discuss the selling process, after no more than a quick look round she explained that we would receive an email later that day with all the information required to make a decision about using them to sell our home. It has now been a week and we have received nothing! Daisy not only came across as unprofessional on the day but has just proved it further we will not be using Archer & Co to sell our home or for the purchase of a new home.

I had no reply despite several calls 😕 regarding a deposit refund I had to email Andrew Turner to get a response it appears no intentions of a deposit refund... …

Came across quite rude when I encountered representatives of the company.

Being generous with one star

I have contacted fine and country 4 times to try and arrange a viewing on a property that we are interested in in Wenalt road rhiwbina Cardiff and they don’t get back to you. The seller is no doubt paying a lot of money to sell the property …

Been trying since yesterday to fill an application to view a house. I filled the application out multiple times for someone to speak to me with an aggressive tone saying I haven't filled the application and that 7 people are booked in. I had the same issue with another estate agent but they actually was honest and said they are not taking any more bookings. That was a full afternoon wasted trying to book a viewing. It really that complicated.