Absolutely terrible experience with JW Wood in Bishop Auckland. Communication was poor from start to finish calls and emails were either ignored or took days to get a response. The staff seemed disorganized and uninterested in actually helping, which made an already stressful process even worse. There were multiple mistakes made along the way that should have been easily avoidable, and instead of taking responsibility, they just passed blame around. It felt like once they had my business, they didn’t care about providing any level of service. I would not recommend them to anyone looking for a professional, reliable estate agent. There are far better options out there.

Service and support used to be good, but something has happened in the last 12-18 months and now they are terrible. Other recent reviews confirm this. Not only do the products and services they offer regularly fail, the support time and …

Locking the ability to navigate via Google maps behind yet another paywall. Is yet another example of a once fantastic app now rendered obsolete.

Extremely disappointing service and lack of accountability. We’ve experienced repeated disruption to our internet and phone service during working hours, which has directly affected our ability to operate. …

Avoid this company a bunch of scammers, especially Mandy Turner, Caitlin Lane, Sarah Rees and Sarah Breeze. They tried to demand 6 months rent in advance off me and refused to give me a contract. If they had given me a contract it would be fine but they did not. Very dodgy typical estate agent. Avoid and go with someone else. Mandy is very rude on the phone too and doesn’t like people who don’t have english accents.

I am not satisfied with this agency , I don’t advise anyone to rent or buy from them. …

Avoid Perry Bishop at all costs. Our experience with this agency was appalling. We asked them face to face why the previous sale on the property had fallen through, and they deliberately chose to omit the actual reason — that the house had spray foam insulation and was therefore unmortgageable. This blatant lack of transparency turned the entire buying process into a nightmare, caused huge stress, and ended up costing us thousands of pounds more than it should have. We were forced to escalate the matter to the Estate Agents Ombudsman, who investigated and ruled in our favour. Perry Bishop now has a formal ruling against them for their conduct — which says everything you need to know. Buying a home is stressful enough without being misled by the very people who are supposed to act with professionalism and integrity. Perry Bishop failed on both counts. If you value honesty, transparency, and basic competence, I strongly urge you to look elsewhere. Although our experience occurred two years ago, I’ve since heard of similar issues including the failure to disclose important property information with potentially long-term consequences. Unfortunately, it seems their practices have not improved.

Careful consideration when renting through these people, like with all the rest of them, they can be neatly lumped into a pile of rent droppings. …

I suggest avoiding this company like the plague, highly unprofessional staff