First time buyers in Walton

As first time buyers we looked at a lot of properties in the area before settling on our new home. We met Jake Wood from Curchods, Walton to view this property and he showed us round giving as much information as he could, including about the sellers situation and the market in general. Anything he didn't have to hand he found out very quickly and let us know the following day. We were told "Remember the agent is working for the seller not for you", but must say Jake never put any pressure on us to make quick decisions or dress things up in a way that clearly wasn't quite right, unlike some agents we encountered. He was more than happy for us to look at the property a number of times and we never felt like we were inconveniencing him (again, unlike some others). As such we felt very comfortable with him from the start of the process. Once we decided to make an offer he was very quick in liaising with the seller and offered his advice as we went through the process of subsequent offers. Again at no point did we feel any pressure on us from him and in the end we got a very good deal with his help. We were recommended a surveyor by him and after talking to a number of different companies for quotes etc decided to go with them. They were also excellent, very prompt and thorough which helped cement our trust that Jake was looking out for us as well as the seller. Throughout the process he was on hand any time for questions etc we had as first time buyers which was greatly appreciated, not least when we experienced big problems with our solicitors and had to change, he kept us calm when we started to think it might go wrong at that point! We completed on Monday and are so pleased with our new home. We were told buying a house would be one of the most stressful things we ever did but that was kept to a minimum in no small part thanks to Jake's professionalism, friendliness and availability. I should also add that whenever we spoke to anyone else in the office they were very friendly and would help if they could. Messages were always passed on and responded to very quickly. Would thoroughly recommend!

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We are really lucky to use Curchods to find the house that we love, even though it took us a long time, but we never get any impatience or coldness, on the contrary, we are always welcomed. ????????????????,?????Curchods???????????,????????????????,????????

A masterclass Agent

On the hunt for a property over the last few months, I’ve spoken to tens of estate agents. Curchods stood out as a masterclass agent. As a first-time buyer committing quite a substantial sum, I have had a great amount of questions. Jake @ Curchods Walton-on-Thames office has been tremendously helpful by easing the WHOLE process to exchange of contracts. To put it simply, Jake was there ALL THE WAY. A big thank you for his patience & time. I would recommend this company for anyone in search for a property

Our First House - What A Service!

As this was our first purchase we had plenty of questions and concerns, all of which Jake at Curchods answered quickly and in simple terms. The team at Curchods in Walton made the whole process easy and very straight forward. I would say the most positive part of the whole experience was how Jake was proactive in contacting us with updates and always easy to get hold of. I would strongly suggest Curchods in Walton and especially Jake for his professional, dedicated and friendly manner. Thanks Again!

Great Customer Service

From the very start of negotiations, it was clearly evident that we were dealing with a team of true professionals. The quality of service we received was years ahead of anything we had previously experienced from any other agent. Graham South and his team were totally focused right up to the day of completion, We are certain that the deal would not have gone through without his expertise. To say that we were staggered by the level of care and professionalism would be an understatement. We cannot thank Curchods enough for everything they did for us and we would recommend them. We appreciate the outstanding customer service that the staff have provided over the past weeks; they have been very attentive and helpful. The employees I interacted with, especially Graham South (who is a real credit to the organisation) and also Simon Labrow from Curchods Financial Services. Both Graham and Simon were very knowledgeable and professional throughout the whole transaction from start to finish and seemed genuinely interested in helping me find a solution that met my needs rather than just being focused on making a quick sale. Because of their efforts, we am now able to enjoy life in our new home; we are extremely satisfied with the service given. Curchods in Walton truly have a great team that makes customers feel both respected and valued.

Excellent performance both in securing a buyer and managing difficult chain

I was very impressed with Curchods. We were in a dual agency arrangement initially and the quality buyers/qualified leads were from Curchods. This was important to us as viewings are very disruptive for our children, one with special needs. Curchods were considerate of this whereas we felt the other agent was just sending anyone whether they could afford the price or not. Curchods worked to OUR objectives - to get a solid, realistic offer from a proceedable buyer and were very good at managing our expectations during this time. We quickly moved to a sole agent basis with Curchods who remained patient in a tough market and stayed the course in terms of properly qualified viewings.. Perhaps more impressive was the management of a long chain which lost links in the chain on two occasions due to outside influences (e.g. a comedy overreaction from a 1st time buyer due to the Brexit vote). However, they kept it together, replaced the links quickly and communicated well throughout. Finally, it is worth noting that although we had a named contact looking after us, it was nice that several others were able to deal with our queries and handle matters if our named contact was out. So in conclusion, we highly recommend them. If you judge Estate Agents by numbers of viewings through the door, they will not come out top. Neither should they. If you judge Estate Agents by legitimate, qualified viewings and getting solid offers to completion, go with Curchods. They will get you the right deal and get it over the line.

House purchase review - Pear Trees

We bought a house from the Walton branch of Curchods, the communication was very good throughout, they were bold and ambitious with the initial chain and equally were tough when the chain started to flex. We always felt in safe hands and I wouldn't hesitate to reccommend the branch.

Excellent team and service

Curchods really know what they're doing, which is why we chose them the second time around - we've now used them for both our previous purchase and this time for our house sale. They are always helpful and professional. Highly recommended.

Excellent service, agents who listen to their clients

After a disappointing experience with another local agent Curchods were a refreshing change in attitude and approach. They listened to our requirements and understood what our priorities were, and were prompt to deal with any queries that arose. Jake kept us well informed at each step of the way and was an excellent negotiator, we were very pleased with the sale he secured. Very professional, experienced and friendly team. Would definitely (and have already done so) recommend Curchods.

Good service would use again