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Curchods Walton on Thames (Sales)

A selection of reviews/testimonials by highest rating
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1.00 /5

Avoid Perry Bishop at all costs. Our experience with this agency was appalling. We asked them face to face why the previous sale on the property had fallen through, and they deliberately chose to omit the actual reason — that the house had spray foam insulation and was therefore unmortgageable. This blatant lack of transparency turned the entire buying process into a nightmare, caused huge stress, and ended up costing us thousands of pounds more than it should have. We were forced to escalate the matter to the Estate Agents Ombudsman, who investigated and ruled in our favour. Perry Bishop now has a formal ruling against them for their conduct — which says everything you need to know. Buying a home is stressful enough without being misled by the very people who are supposed to act with professionalism and integrity. Perry Bishop failed on both counts. If you value honesty, transparency, and basic competence, I strongly urge you to look elsewhere. Although our experience occurred two years ago, I’ve since heard of similar issues including the failure to disclose important property information with potentially long-term consequences. Unfortunately, it seems their practices have not improved.

Reply from agent

Dear Mr Jones The spray foam issue was not declared as we had been advised that this had been removed and rectified , we would never intentionally mislead. I can assure you that our due diligence is extensive before we go to market and throughout the process , however , we are not surveyors or solicitors and there is a limit to investigations which are then down to a buyer to satisfy themselves. We had been informed that the roof had all foam insulation removed - we later learnt that wasn’t the case and we helped to resolve this between seller and buyer. I am very proud of the good people we employ who work with integrity to help people move every day and make a difference , we do though keep open to any way that we can improve what is often a complicated process with many moving parts. Yours sincerely Phillip Bishop MD Perry Bishop

Contact details
Sales Phone:

01932 247777

Opening hours

Unknown

Address

79 High Street, Walton on Thames, Surrey, KT12 1DN, South East, UK, KT12

Welcome to our estate agency office in Walton-on-Thames. We specialise in residential properties for sale in Walton and Hersham, KT12 including Ashley Park, Burhill Park, Burwood Park and the surrounding villages. We also have a dedicated lettings team. Curchods continue to be the most effective selling agent in Walton-on-Thames for one very good reason – our Resident Partner, Warren Fraser MNAEA and his team which have over 150 years’ experience in the industry between them. Having lived in the town for nearly 30 years, with 25 of those spent as an Estate Agent in Walton, we’re certain nobody, in the context of local agencies, knows the area better than Warren Fraser! Warren comments “I have worked in the town since 1991 and having been schooled in neighbouring Shepperton, I bring a wealth of local knowledge to an expert team which have been with me for nearly a decade. We are also very active in the local community as supporting the grass roots development within the sporting arena is a passion and a keen interest of mine and my team. My children have been schooled locally and we continue to support and sponsor the local schools. Having also played cricket for Walton Cricket Club, we are proud to continue to be their principal sponsor as well as sponsoring Elm Grove Colts Football Club. With a combined 150 years of property experience, myself and my team pride ourselves on providing a first class service to all of our clients to help them find their dream home.

Our team

No team information available

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Trading Standards
onthemarket
rightmove

No marketing information available

No awards information available

No marketing information available

No awards information available