First time buyers in Walton
As first time buyers we looked at a lot of properties in the area before settling on our new home. We met Jake Wood from Curchods, Walton to view this property and he showed us round giving as much information as he could, including about the sellers situation and the market in general. Anything he didn't have to hand he found out very quickly and let us know the following day. We were told "Remember the agent is working for the seller not for you", but must say Jake never put any pressure on us to make quick decisions or dress things up in a way that clearly wasn't quite right, unlike some agents we encountered. He was more than happy for us to look at the property a number of times and we never felt like we were inconveniencing him (again, unlike some others). As such we felt very comfortable with him from the start of the process. Once we decided to make an offer he was very quick in liaising with the seller and offered his advice as we went through the process of subsequent offers. Again at no point did we feel any pressure on us from him and in the end we got a very good deal with his help. We were recommended a surveyor by him and after talking to a number of different companies for quotes etc decided to go with them. They were also excellent, very prompt and thorough which helped cement our trust that Jake was looking out for us as well as the seller. Throughout the process he was on hand any time for questions etc we had as first time buyers which was greatly appreciated, not least when we experienced big problems with our solicitors and had to change, he kept us calm when we started to think it might go wrong at that point! We completed on Monday and are so pleased with our new home. We were told buying a house would be one of the most stressful things we ever did but that was kept to a minimum in no small part thanks to Jake's professionalism, friendliness and availability. I should also add that whenever we spoke to anyone else in the office they were very friendly and would help if they could. Messages were always passed on and responded to very quickly. Would thoroughly recommend!
