A totally dishonest Agency that works against the very purpose (rent/sell) you hire them for. Please find a letting agency that will be honest, fair and act in your best interest - at least for the money you pay. FOR TENANTS - They exploit tenants and their rights by making them sign disproportionate contracts that favour landlords. They write false, inaccurate and misleading move-in details and you might not notice it until you check every line when moving in. Later, your money will be withheld for things you have nothing to do with. Have been charged for service that was not rendered and did not return the money back. Think twice before you use this agency. FOR LANDLORDS - They are not good to the Landlord either. They put all the liabilities on your head (costs, repairs, service fee etc.) while securing their fee at all cost (even at your loss). Also, they do not like landlords to get in touch with tenants for the fear that they will develop a cordial relationship (which is a bane to them). Though it is your property and you benefit from a cordial relationship with the tenant (and the house gets maintained well due to that good relationship|), they throw every trick in their book to prevent you from it. They also abandon you when there is a problem. ____________________________________________________________________ My RESPONSE for the "Response from the Owner"comment below. Oh - wow. What an accusation and lie pulled out of the clouds. If what you claim is even 1% true, could you please upload the evidence (court order for eviction) for all of us to see? This is exactly why you want to avoid this agency. They are hell bent to twist things, demonize you and lie - just to create the false positive image for the business. Well, landlords and tenants, save yourself trouble. Their true colours have been exposed.