10/10 for professionalism and putting the customer first

Your firm not only sets a bench mark of excellence for all other agents to aspire to, you continue to impress with your attention to detail and ethos of customer service which in my opinion is second to none. I was particularly impressed when every member of the team visited my home to make sure they all knew it's strengths and how best to describe it's features to interested buyers. You worked tirelessly to find quality buyers and personally conducted nearly 30 viewings throughout the whole time it was on the market, providing me with detailed updates immediately following each viewing. Where you truly offered exceptional service though was during the detailed negotiations. You spoke almost daily to me, my solicitors, and all other legal people along the chain to keep things progressing and problems resolved quickly. Nothing was too much trouble. I have never experienced this level of support from any agent previously and it's what makes you truly outstanding.