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Balgores

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
2.00 /5

Pretty bad - we rented through them in Upminister. Constant issues / faults with flat there were not dealt with on time, my partner who spent so much time chasing up things. Very inefficient. Would never use again.

Reply from agent

Dear Samuel, We're sorry to hear that your experience with us has not been positive. We take all reviews extremely seriously and the customer experience is vitally important to us, as we pride ourselves on continuously offering an exceptional level of customer service to all of our clients. We would like to discuss this further with you but can't find your name registered anywhere on our system. Please reach out to us and we can investigate this matter further. Please email me at chris@balgoreslettings.com and I will ensure this is dealt with. Many thanks, Chris Ping - Regional Lettings Director

1.00 /5

Offer accepted on a house through this agent and then gazumped a few days later. Poor integrity. I won’t be dealing with this agent again as a buyer. A complete waste of time.

1.00 /5

Horrible service from Richard and Such. We put an offer on a Thursday, offer got accepted straight away in writing. To get it off the market they required us to use their solicitors and to book a survey in. We felt pressured so we used their Solictors and paid in advance. Our mortgage application completed and surveyor booked to call them on Monday. Then on Monday, Balgores called us and said they are withdrawing offer and accepted someone else instead. Very dissatisfied and disappointed with Such and Richard. To anyone reading and purchasing via them...I dont recommend going with them - we are now stuck with their solicitors!

1.00 /5

Absolutely horrific mortgage advisor lost us a house with severe delays in communication. This caused us to lose a buyer also and set our move back by 7 months at great expense. Strongly advise using ANY other agent you can find .. I'd rather ask a lamp post for help than this disorganised .. insensitive and thoroughly ghastly company. GO ELSEWHERE!!!

Reply from agent

Hi Jak, We've taken a look internally at our records to launch an investigation into this matter. We haven't been able to match a case up with your name nor your situation so we feel this review may have been intended for another agent. Would you be able to get in touch with us so we can further look into this matter for you please? If your review is indeed for Balgores, we would like to extend our sincerest apologies that your experience wasn’t satisfactory. We pride ourselves on our exceptional customer service so once we have some more information, we will be sure to take the necessary steps to ensure this doesn’t happen again. Kind regards, Balgores Upminster

1.00 /5

BEWARE. It is ILLEGAL to charge a tenant fees for referencing. This company try charge a NON-REFUNDABLE 'deposit' instead.

1.00 /5

I would advise anyone Not!!! to rent or buy through Balgores! Myself and my boyfriend rented through them to rent a Damp and Mouldy property!! I had my own damp expert go in and look at our property in upminster and found there was TOXIC MOULD IN OUR PROPERTY!!!! Balgores were not listening to us and treated us terribly!!

1.00 /5

Basically door to door harassment via Post, have had no less than 5 letters trying to poach me from my current estate agent, always promising to get me full price for rent . not sure what make them think they can rent it out quicker and for the same price. after all everyone just looks at Rightmove. I CANT Get the the Junk mail to stop.

Reply from agent

Hi Steven, We always stop any communications as soon as we're requested to, which is stated on all the letters you receive. Unfortunately as we had not heard anything from you, the letters continued to be sent. However, we can ensure you that you will no longer receive any letters from us regarding switching your agent. We apologise for the inconvenience this may have caused you. We pride ourselves on being a proactive agent and ensuring any potential clients know exactly what we can offer them should they wish to make the switch away from their existing agent. Kind regards, Balgores Upminster

Contact details

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Address

63 Station Road, Upminster, Essex, RM14 2SU, UK, RM14

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