Ricky from the Upminster branch showed us around the property we eventually bought. We had found a few houses that were on with Balgores and Ricky showed us around. When he went on leave, all issues and queries were dealt with quickly by his colleague. It was a quick and painless process with both parties being chain free. Ricky put us in touch with Peter the internal mortgage provider. We already had a mortgage deal with our own advisor but Peter matched it and was only going to charge us if he was able to find us a better rate. Peter was very knowledgeable of the market and had some great tools at his disposal to explore the mortgage market.