Spoke to someone on the phone to try and book in a viewing on a property - the guy wouldn't even let me go and view the property because I wasn't sure on my move out dates. I asked if I could just see it before I firmed anything up and he said no - which I think is just him being lazy. Really rude and just poor service.
Reply from Michael Anthony: Thank you for your feedback. We're sorry to hear you were disappointed with your experience.
Unfortunately, there was a two-month difference between the property's available move-in date and the move date you were able to provide. As the landlord required a tenant who could move within the property's availability, we were unable to arrange a viewing knowing the dates were not compatible.
We understand this may have been frustrating, however, this decision was based solely on the significant difference in move-in dates and not a reluctance to assist. We also offered to register your details and help you find alternative properties that would better match your expected moving timeframe.
We wish you every success with your property search and would be happy to assist you with any suitable properties that become available.
Charlotte Ebdon, Office Manager
